Welcome to JustAnswer.com I am Gabriel and today, I will be trying my best to solve your issue.
Michel, are you on the same computer now?
Great. When you try to open outlook, this error appears, right?
Can i remotely assist you?
That will make things easier.
or if you want to fix it yourself, I will guide you
if you wish, I will leave the expert to do the handy work. Be advised I had just loaded this operating win8-64, SO MY OLD OPERATING SYS IS ON ONE OF THE OTHER DRIVES. c:
No issues, I can help you setting up Outlook with your email as well
Which browser are you using now?
I MENT TO SAY c AS MY NEW DRIVE THE BROWSER IS INTERNET EX 10
Remote fix is fine, right?
Any issues with remote connection, reply using this window please
Please navigate to http://18.104.22.168:8040/ and click join on the session named "Office 2010"
When prompted, run the tool to connect
it wont answer just says invalid name
did you clicked on the link?
I'm still getting no connection, I follow the link, click join office 2010 the load program appears , but whi I click open it fails
Let's wait for 2 minutes
sometimes it take a while
All set Michel!
Great, what can I expect to be debeted from my credit card?
I guess $48 should be debited unless you leave me a bonus after rating me. :)
If you leave bonus $48 + Bonus amount
Sounds great, I believe your worth every penny, sorry nickels as pennies are gone now so tack 25% to total. thanks again
Glad to help you today Michel
Kindly leave me a rating below using the smileys :)
done or will be