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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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Since I had my computer I was able to write and save documents,

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Since I had my computer I was able to write and save documents, pull them up for editing, and send them as attachments. All of a sudden yesterday my document site changed the icons to a brown rectangle resembling a large brown envelope and says I don't have the equipment to open the document. I need to get into my documents. What happened and can you correct it? Microsoft Office was included in the e-machine and was there for almost 2 years. Why did it diasappear?
Hello

My name is James

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.


yes you may

Customer: replied 3 years ago.


yes you may


http://166.78.231.170:8040/?Session=67f1d496-bde8-4390-bdaa-359e56b6b837

Click the Link above then

1) Click Join
2) Click Yes/Run/OK/Allow if asked
3) Click allow if asked by any Anti virus
Remote Fix cheers James
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