Hello Beverly! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Are you other Office programs, such as Word or PowerPoint, still working? Do you remember the version of your office / excel, such as 2003, 2007, 2010, etc.? Where did you purchase your office / excel software previously? Can we do a remote session, so we can chat, and I will be able to help you directly?Please let me know. Thank you
I think 2003
I am sorry I will need for you to email to.
If you can't e-mail your answer to help me. I will have to buy another
Excel program. :(
I'm sorry, yes, I can email you, I'd just like to check if you can connect with me at the website I've provided previously, so I can help directly instead. But if your computer cannot connect, I can help you another way.Since the version Office / Excel version 2003 is old (about ten years ago), Microsoft does not sell it or provide support for it any more; they only have the latest version 2013, but you would have to buy it.However, there is an alternate office / excel program that is similar and it is free, so you do not need to buy another Excel program. Would you like me to provide that alternate program for you?Edit: It looks like you are away; please reply back when you are available to continue. Don't worry, we guarantee our service. Thank you,
I am sorry I had to leave my computer but I am back now. I would like to install the free one.
That's okay. Please go to the website below to download and install the fee Open Office software:
(Keep all default options during installation.)
Edit: It looks like you are away again. If there is any issue, please click on the Reply to Expert tab below, and reply back to me, so I can help further. Thank you very much.