Microsoft Office Questions? Ask a IT Expert for Support ASAP
Thanks for using JustAnswer. My name isXXXXX will do whatever I can to answer your question
do you have outlook installed on the computer you are trying to view the emails on?
Yes outlook 2010
you don't necessaryilly need outlook to view the messages, there are PST viewers.
but outlook is the best if you have it installed
you may not have imported it correctly
the best bet would be for me to remotely connect to your computer and show you how to import it
would you be interested in this?
What PST viewers do you recommend? will they also allow me to open attachments in the emails?
there are several 3rd party PST viewers
but the best bet is to use outlook if you have it installed
are stored differently
as files, not as emails
so the attachments would have to be viewed in whatever program they go to
for example word docs would be viewed in word
pdf files in acrobat
that is just one such viewer
but you could always do an internet search for more
i personally view all psts
and archives in outlook directly
so this is still the first choice
now do you want me to help you import the file to outllok
or do you want to try a viewer first?
I think I will try the viewer first. Can you hold while I try it?
Thanks - setting up the wizard download now
Hi Andrew - sorry my computer shut down - battery ran out before I could plug it in. I am checking the download now.
take your time
ill check back every few minutes
Okay. Good to go. it works. Thanks for the recommendation!