How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet -MS Office Tech Your Own Question

Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 34674
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP; Microsoft Office, etc.
Type Your Microsoft Office Question Here...
Viet -MS Office Tech is online now
A new question is answered every 9 seconds

I have MS Office Home & Student 2010 which uses the Click to

This answer was rated:

I have MS Office Home & Student 2010 which uses the Click to Run application. (Windows 7).
Recently, every time I open an Office application I am presented with a succession of 4 boxes that I have to complete as follows - Enter User name, Accept Licence Agreement, Help Improve MS-click on recommended settings, and User Account Control - allow program to make changes on computer.

Please tell e how can I stop this happening?

Hello Peter! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Even with this error/message, are all office programs still working? Please click on the website below and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

Thank you

Hi Peter,

Can you please go to that website in Internet Explorer (the big 'e' program icon), not Firefox or Chrome, etc.?

Or go to the shorter website below in Internet Explorer:

, and allow it to run, and try any other option it gives you as needed. Thank you

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

Viet -MS Office Tech and other Microsoft Office Specialists are ready to help you