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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I cannot install MS office 365. When I try it tells me I have

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I cannot install MS office 365. When I try it tells me I have a pre-release or Beta version on my computer which I must uninstall first. My laptop is new and I can't find any references to any office products to uninstall. Can you help?
Hello

My name is James

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

Hello. Yes please. My system is set up for remote access. The install file for Office 365 is in my download folder.

http://166.78.231.170:8040/?Session=f7caec67-aa91-4d2b-9cb6-cf2549d973bc

Click the Link above then

1) Click Join
2) Click Yes/Run/OK/Allow if asked
3) Click allow if asked by any Anti virus
Remote Fix Cheers James
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