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Ansh P.
Ansh P., MS Office Specialist
Category: Microsoft Office
Satisfied Customers: 8018
Experience:  Computer Science Engineer with 10 years experience in MS Office (All Versions).
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Why does excel 2007 crash everytime I cut & paste more than

Customer Question

Why does excel 2007 crash everytime I cut & paste more than one cell
Submitted: 12 months ago.
Category: Microsoft Office
Expert:  Ansh P. replied 12 months ago.

JATechSpecialis :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

JATechSpecialis :

Are you using Windows 7?

Customer:

Yes

JATechSpecialis :

Thanks, XXXXX XXXXX using Internet Explorer browser?

Customer:

Yes but not necessarily when I use excel. It is open in the background however

JATechSpecialis :

I can check the issue remotely, that's why I asked about the browser actually. Would you like that?

Customer:

Yes Please

JATechSpecialis :

Please navigate to http://166.78.231.170:8040/ and click on the session named "Excel 2007"

JATechSpecialis :

When prompted, run the tool

JATechSpecialis :

omg, how many monitors are you using?

Customer:

5

JATechSpecialis :

lol, I can't see anything, let me change my setting

JATechSpecialis :

Can you switch to single monitor for the time?

Ansh P., MS Office Specialist
Category: Microsoft Office
Satisfied Customers: 8018
Experience: Computer Science Engineer with 10 years experience in MS Office (All Versions).
Ansh P. and 5 other Microsoft Office Specialists are ready to help you
Expert:  Ansh P. replied 12 months ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Customer: replied 12 months ago.

I still have the same problem

Expert:  Ansh P. replied 12 months ago.
No problem, I will continue helping. Are you copy pasting normal cells or special cells?
Customer: replied 12 months ago.

Normal cells

Expert:  Ansh P. replied 11 months ago.
No problem. I will check this remotely. Please let me know when you are available.
Customer: replied 11 months ago.


I'm back in the office now

Expert:  Ansh P. replied 11 months ago.
Sorry Andrew. Missed you. Let me know if you are available sometime now.

Thank you.
Customer: replied 11 months ago.


I am available now

Expert:  Ansh P. replied 11 months ago.
Andrew, we are not in sync. Let's schedule an appointment so that we can catch up.
Customer: replied 11 months ago.

Yes please. When do you suggest?

Expert:  Ansh P. replied 11 months ago.
Let's do this weekend, if that's fine with you.
Customer: replied 11 months ago.

Yes Please. It just crashed again! When do you suggest.

Expert:  Ansh P. replied 11 months ago.
I will get back to you with a suggested time. Thank you.
Expert:  Ansh P. replied 11 months ago.
We can work on it today, may be in 7 hours from now. Thank you.

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