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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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i have recently install office on my new pc and thereafter,

Customer Question

i have recently install office on my new pc and thereafter, files that is password XXXXX cannot be opened, password XXXXX did not came on, just the blank window (for example, shell of excel programme)
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

I see that you have been working on this problem for quite a bit of time.

Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page.

Thank you.

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