How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shefin Your Own Question
Shefin
Shefin, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5176
Experience:  Working as Tech support specialist with a world famous computer manufacturer
15907069
Type Your Microsoft Office Question Here...
Shefin is online now
A new question is answered every 9 seconds

Unable to save word doc. in pdf

This answer was rated:

Unable to save word doc. in pdf

Shefin :
Hello! Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Shefin :
Please let me know when you are ready.
Customer:

Ok ready

Shefin :

Are you trying to save a Word document as PDF?

Customer:

Yes, it wills ave from word as pdf, but once saved it opens as gibberish not as a pdf document

Shefin :

Are you trying to save a Word document as PDF?

Shefin :

I apologize that I did not get the response from you. Could you please send it again?

Customer:

Yes, it wills ave from word as pdf, but once saved it opens as gibberish not as a pdf document

Shefin :

Were you able to save the Word file as PDF?

Shefin :

Were you able to save the Word file as PDF before?

Customer:

Fro word I click save as pdf. It saves But the icon on the document is still W to open in pdf I have to right click and open with adove reader to get the pdf format. If I just double click to open I get a lot of gibberish, nothing is readable

Shefin :

Could you please try the instructions in the link below, and let me know the response?

Customer:

Ok give me a few minutes

Customer:

I have followed the instructions....NOT WORKING!!!!!!!!!!

Shefin :

And you have reinstalled Microsoft Office. Right?

Customer:

yes I have

Shefin :

Do you get any error message?

Customer:

This is what I get after saving

Customer:

%PDF-1.5
%µµµµ
1 0 obj
<</Type/Catalog/Pages 2 0 R/Lang(en-US) /StructTreeRoot 22 0 R/MarkInfo<</Marked true>>>>
endobj
2 0 obj
<</Type/Pages/Count 1/Kids[ 3 0 R] >>
endobj
3 0 obj
<</Type/Page/Parent 2 0 R/Resources<</Font<</F1 5 0 R/F2 7 0 R/F3 9 0 R/F4 14 0 R/F5 19 0 R>>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<</Type/Group/S/Transparency/CS/DeviceRGB>>/Tabs/S/StructParents 0>>
endobj
4 0 obj
<</Filter/FlateDecode/Length 4673>>
stream
xœ½\[sÛ¶~ÏLþž:R§¦‰Av:“ØNâÓÄI§™Ns‰¶ÕØ¢+ËIûïÏî‚”@A)–I;‘%
,¾]ì
ÙáöÓO‡¯ŽNYüóÏìé&nt ilde;{zñøÑá3βH¥ìâòñ#Îbø.ÄQ,3‰ŽàÏÅíãGp=Ò±¨>W›WΟ?~ôLjÿÇ.þûøÑ tÌN^1æŒÊ7Få<Ò¢1¬äq¤2f´ ;4,ÔÞ¹p:ßìNf‘´Ýµt"·t³4ÊRfDñ&ord m;“󱝼}7V£WcNØëñ=Hèÿ€ËÑ“±P£—øûäíÛñA
¸Ù1üCr 
fŒkIÞó¨"<d¶†]|…úÈd”môA\Ü Y¼ÿ
ÿ>ŒäJð(Ëšä.»$˜622‚ ø`èGñøÑå÷[V
¾æI¡¢X3ÃÝ©U EpºUµ87Q"˜‰y”&Õ|$ + ß~Ü¿(¹|™á)þºÂÂmŒ÷ñÂ}õwŽ-–?TJ FïkŠEõ:ûX_]õTdU79>AîrêËXA©¥Ž’Ì¥¶×«•
ßìŠEî©#ân¿>¡’Ü×üNê/ëF9M6 6qñ
¦ÿƒS.ñã
¸^>à·û0„aá· Ž[B
œcTôHÇ2’is ¦~Ö³­H2е„ñÄ௝Jšl3‰Œ8KÒ4JÏ2½¹¶¢€Ô'Y‹6ƒ/þ)øÇë‹xAWÕZ ê²(„©JÔè¹îhE—T²úBJw’5d–òj½ïÁ£À^
]
ÈZ›(5.&-«Ô´-þÊí$ÆD\u&eacu te;1Ý\÷ÍE/ÀŠ€EJøSsx~úü9fœç9;ó¬`=°ŽÐzöú%ìc¼bۍ4¨úFçaƒ.#ešm߯†xy|EÅid²ð(¤†«y‚ÙSà±TdÒÝ*žu¸b%:ÛaÞY€¦$Š£)®,Êâø ÔÜZ2º@øO_£ö±ïý<‡ÛÝ—žž=€ÅSFšý{X!ð
ÇQ–Ä€])λ B%aðî.‹‹F¿Òï7×›B¿<ƒ¿v:?űInN>Ä“Ž›´žrn•R4Šù6t—àùf“|Y` #ÀPÉÑ%ZII¼½'£b‰1J1ŸÐ¥ÆÐŽÍ(.šCsvŒDW(Ö+ìl~¦0šð|HeWHcƒ
¥¤
í~º„Û
)µ‚ \4É
föAÿi~?›SÉçÓ±±ÓÕ=äÆòu[ñ9CYŸÓÏÙÕô˜4IË0B¾ÀTGé
zýæÒî%°áÀk —ÀUq=šä——0 ŽzCãOw®"™ t=A|¡è®BIÑ€ö“Éšt?‘8tK»()¬
©|º.±öÎJ"_Ø8
hÌr
WïC¨ƒsIypž>èIWÐÁ(ÖïÞ¨;´ûÁî
Œ; 7Åg
{×èSö±–{ƒÚMN½á «[·ÞL¶å•*ŽŒ
CàKÄt•D]²§3qi÷“ˆKøB8›,K@›™åsv^Lm4xå$²i x
ÁÑ
Î| Ò®@©,Jûq‡v? \³·Ub
À<
«K`Åœ@Á‰ œ7>8YWpdÚ;Êsi÷Ç%<*)'·+xFzƒ¿ŠPX")Ÿntž½fú`+'%“ÁÏ&Ÿ
ü±ål—ˆÁYeáyùÕ¿¸+Ì"‰Ùf‡v?˜]BÒ¾µYCÇ
î?_²ÅŒ²
Š¯«8àÓŒ¼öBOÄX8
²ë£Ç»¢
^-Ëz¢çÐKHÊõ èL&Å=’.ÀêÝ°£•"§sSl8ê

E¿¶ÚMpoK+Z
äÜJÔ`¢;±vy€KpsV‚øÈ‘Q—FÐ&Scaro n;ú=¢ÌÞ«¯n…HÅ<Êt"_b¢cbÓ©ËmÅïK;Š©LbUoUD–vMÛÔüô黋ª’!A>k!R¬I4:òSóz4 L#°ò
ù¹Î ”`~.ºäÔmÊ#͝ü|
ÎÒF
áJ*m’4Û¾ ÷
Zþ”‹OTó\„ˆu‚EÍà@þä»Äê4ù$ëµriÞ
më¼Ý¶çÅ
î‹Ìð#ÿxƒJö&´“ÊŸy—€™f®ÓHöHShæ
mëÌݶoÈLaÈ‹ïü&˜ÚS¥*8&OE lig;?ë.A)ÍZ%QÚÃÏѬÚÖY»mŸPÕú+w[–äüAçA÷?¡
°‡ù=ZŒ‡»bñyl¬^ÜãG±|­
¸àxL˜# ÍŠ°_€¬ŒŒ¤ZE—.³m†Q2%4֝2æ+pÊÊþ%mñ%£ßÇYu™ Zœ‘Éd/Nߎ+ó‰Î§J@j:EÒÏ·È׌qÎq)ÙÂ掰Œ·Ì«r
<Ï:×2eשŠe:0ÇJC.6Þñ¿ ¦I¬5H‰è)ÙRˆÞ«)ðßÁ—¤€Ÿ1ó“;£%xÍnp›^þ ªW.¦‘w‹òOP1AŠå=~2ú| +×,å÷e¢]¦þýl+"cšmwÃÙZ®à”ÙÚQt_å
»&íÎU
!X£í»·Z»·€ ]ôÿ`œ•
}›D-nt5Ÿ² .‚
ˆ M……~Iò,çza¶¡³;cI¢äX±B_—å<§Et„;­ùô€lN±`w
TŠ?Ql×áMûYA`|9µÖ›k9™>Þ·’“éè}QNnÛgã
›òaÁŽó9!Z üð[m ¿Á+ÅÉ&ïOyÞq·Tnð~6ÃÌg‚\XÑ`%ÈÊÖáo´øî±ÈLËùŠÝU[Ï@Ì— fô°XÔ¾cn«à¤Í˽cž%FÑ“°%IAt}a·Æ™µ°ÁÃ(ÓSØ
m«°Ý¶d
_¼¡%ðÔ9½ G=`
RG°†3\lx‡\¤3
ŒÌ Â_­ª´•‹%».¦¤/9,Ô±¦AH9Dì2<
ÒÖ赆ââ´¯sh[!uÛ¾Ì?S%L
#Ÿ^~±I%‚f«Ë|IÖZ„l¬£„‡™ð1ikkLp[¨¯Mqh[1qÛv3Áô³ÈçÕñ°éÿä/ØoöØ
–—–‹"ˆœ‚ X†Yõ‘kkä¤DÜ9‡¶9·í'²€eŽ&E grave;¡‰«Ò"€ÃºÓ•M£²-ØÛ%!Z9C‚,—„x\‡ùóáj-ÛÖp Ëº\
m+\nÛ£!Áa¨Ÿ„jûÝÆL4fڍ¶6ÌÈ?.fö8:4¡õ
Šo`ìÈ5$õ·x˜ªõŸ”õAŲ¾Uéü›Ú$wŠC 5Ñ2<_”­EæZ”`¡“¾vÔ¡m¥Û–,åµµ Öfœ_îÐ ½X!'[…L†æ’ì-»#!Üìcí³¨ÕôÊÖ—KŒúaµ,pW4¥’'DìÁiøG[kʪ"Ë°ZÝ
U—¶
ÕFÛ£òö¶‘C߯J-åœì3DONðìåúZe½SAélTCt¸kRØ
exËY¨HñðÜ|¨[
Ð5Ô©‰ÔÞÅœ
j‡¶j·ík*WJgÍ£ÊÎuY¥sÙ×wUÌ<Г„6ȏO×|Pe=MµKÛ
Ûá™ÖZWªAi·®¢KÌ×Vr5Üà–m1§®ù˜HTïØÉ¥mÅÉm+aÖ8.í´í+oí6&0vÕn¸
ŒÆ2xÎ@HN"È”Q×4FhÑ;Jri[1rÛ¾x˜/I“0VTè¹Î˜ú4
3ãcÓ5Š£/重CÛŠÛöW4Ìó’J¨Ì&Oum l;§‚ee…PƒºX-ÃýL•Žt˜eÁ®Ù‹YïHÄ¥mEÐm{ÛÙv™ýMfˆ¢k]ü&É?àÆ‹YÚG¢k6"xÚ?zph[‘pÛڝÏÚFÛhªÊ׎!Ù§½æyØ2óTã ¿àð>]“
Üù×}­ŽCÛŠ†Û–Jó¤w…
þ
»ucK&J±×t~ZPóLù
ºù´
¸(]›OÙ'\¤óò‹Ý
@•ž
©ªSU…Oœbؐ:dôTÇûŽÎ§\Ìè‘öÅ&nda sh;즤¥A‰(|ÔÉ„!ð%²mWCrŽ!‰]õ:ѭǽ5d¥ .*ª&tr ade;:ÂpaµQÂ{æûì´Ú=ÆŸ²ÕCTðñ[uV_V1ê9m«ÓÕÓ×°dßÑ‘Ünù½G4iSå—“cF
&ŸU{1çtÈRŒÎhwÿè%ˆïÝñÉf&Otil de;>ðT’Á§’܉x;0ÕTîsãÑe¥Û÷`4ß!#Ïš´É¢kˆi2ßû¼š]b.mÛk´½¨˜ÊmZo§"=
v¦R<UØÇ¡kÈu¼zL`oÚVܶÇå—9¤ª'sÔÚ+»¦
2:
íÇ
B†ÊÅ-*±¸!
&£c+ŽÕvzô*øìž0))PˆI³®AaµMß3‡¶3·­ÝV&¬,¤7!b!´Ý$¼ŽvcÐ5øã`
ÔÞ'p+
ÚV
ܶÏ1ø[%LN1Þn™,
ß®ëVøóÒ–Oì~èt\/8 $ï¶C¤Üd’ÑnJx{VHÙgæÝ5Fäb®¾†Ê¡mÚm{^¬ËzöHÕ¼mºvM»hé*„
tk
µ²à#Ò5VD†{¦÷
i+NÓó2ŸþBZCëïêz‰Gà0±!O±X¬wëvì[email protected]âÀ‡£k°˜¡¯í© .m ¶«Ýµbf7+ëÚÛV³^­º2ôÄ,O!d
³ã£ÓµØ›BÒ–ôDÇ¥mC§ÑzŽëí
˜Aq´=6
–¤*¯|^–

ñÚíZ®M …=qqiÛpi´µçV—xê¤Ú B0Hq–xhABhdËÙ/ûty(+§Ž 3>6]ë«:€û~ظ´mØ4ÚZÿ¾È¯íŽJè ·
åâ&Çó§¿íåõ‰$ìk°W\$uðÉ1bW"ƃb\'L$ëGLc{wx8»µ_!п¸ß&e th;6|½Æ_´•†ñk¢ñºÂ‡Wßð¶m¬æ+ÒöÌLŽúÓÎ7¼]÷là—¶=@Šúã™ó
oW=Ó.]B=Ó3¢¶?÷Þ®{FRc{†þbÛŸq¾ámÛø²Âò/B#Šiõè8£  ¦ÔæQï¿gshí‚^G¯5µ±Ô*HLWñü)0%ã´N£ÝÇümîùl\%¤ö§wìù×Ǐþ=#ZÄXa 0ší¸Np
X[“Ùzp:ÑÃÁ&è]#"3È@
·>#ÉàŒ€O5²‘!†ß­¿ápžÊì6œ³f£ëS-kF6Ïu

‚äxxëØØ3µô³ïÉzt|,N‡FÿX?ÖC¾l衱*—v}ó¿Á͓Ҵð†VML
ÔDMuÏDáVÏNP†WÄ8_ºu诱ø¥ŒdÎVTóy~Eg!¨DT‰žŽ–
¾
®RSù³&¾^d}ôbS´ÄƒCÊc=BŠ'ð#ü[³²Ú1
'F¶UŸfŒÜ{PHµ¤Ú>¨gX†/Ë¢ìkÊ ‚uÚžê4‚ÿ–¢x-T¢>´ÐxQ…ú‘Å’V¨†ÞÙI=ý
™|L[¶[Æßî%†S(LÖ“nœ¸ø
¤¯‹lšámÃu˜ªbª‚×Û®{-
÷º<®O|s¯»mè

˜*Z
83¹™¡}

]•šò[ö{¡7-Éêq~|nš^3)†NS<Ó`iø8#ÆG;
çkÁ™¯Õ‚4m¼&íëe€†«
qV¯Mù³˜à3¸´Ž

—ƒÀR\·éûr2ñ·r0uÅà/0BÏm£AC§¹ûBèUØÄ=IêÝ¿fVB‹ü8þ*#ü·Dö6×?‚½Û²ÈÒdxÊ`t˜a+º¦º`õ@&s hy;õ¶W~'#°ÆÓm8Þ½R¹óVª>ÍðMæÝi8ÿ…¤½’‡óÆ'zöç£WL½“A'›¾þÛ‡{¾~ÛÍ´òn«—éØw¸Ì‡mèŒÝ ð%Ñ+äßéä¸óNçornàÙè
H…ÛWF‘€
ñxÞÝêg^½fgpç'ñ`X€±Váôʉ6åþ7õM°ç@÷;:ño’p£BÜ´"Ñ+3Ú@"Í¢,Vá0 FEÀ­C\¨‚û6j#†sÓ
Zgß3#Ð[Þ4_ÙK|‡uÚÊIÍÌÿ©—lV
endstream
endobj
5 0 obj
<</Type/Font/Subtype/TrueType/Name/F1/BaseFont/Arial,Bold/Encoding/WinAnsiEncoding/FontDescriptor 6 0 R/FirstChar 32/LastChar 121/Widths 160 0 R>>
endobj
6 0 obj
<</Type/FontDescriptor/FontName/Arial,Bold/Flags 32/ItalicAngle 0/Ascent 905/Descent -210/CapHeight 728/AvgWidth 479/MaxWidth 2628/FontWeight 700/XHeight 250/Leading 33/StemV 47/FontBBox[ -628 -210 2000 728] >>
endobj
7 0 obj
<</Type/Font/Subtype/TrueType/Name/F2/BaseFont/Arial/Encoding/WinAnsiEncoding/FontDescriptor 8 0 R/FirstChar 32/LastChar 121/Widths 164 0 R>>
endobj
8 0 obj
<</Type/FontDescriptor/FontName/Arial/Flags 32/ItalicAngle 0/Ascent 905/Descent -210/CapHeight 7

Shefin :

Please wait a minute.

Shefin :

You are using Office 2010. Right?

Customer:

Yes Office home and student 2010

Shefin :

Please wait a minute.

Shefin :

Please go to the link below, download and run Fix it tool listed under Windows 7.

Customer:

Ok have run the fixit and still not working

Shefin :

Try the two in this link too.

Customer:

Have tried both...still the same. It seems to me that we are both wasting our time as no solution as been found

Shefin :

Please restart the computer and check again.

Shefin :

Otherwise, you have to use a Word to pdf coverter.

Customer:

Well thanks for your time

Shefin :

I apologize for the inconvenience caused to you.

Shefin :

Please do not rate me poor or bad.

Shefin :

Please restart the computer and try saving as pdf once again.

Customer:

I am sorry but how can I rate a problem that's not been resolved?

Shefin :

If the issue persists, I would suggest you use a converter as a temporary solution.

Shefin :

Also, please restore the computer to an earlier date when the computer was working fine.

Shefin :

Could you please try restoring the computer to an earlier date?

Customer:

I need a permanent solution.I could have chosen to use a converter before spending this money.

Shefin :

Could you please try restoring the computer to an earlier date?

Customer:

Thanks will do.

Shefin and 4 other Microsoft Office Specialists are ready to help you
Hi,

I apologize that the chat got disconnected. However, I can assist you further in Question and Answer mode.

Please click Start, All Programs, Accessories, System Tools, and select System Restore.

Select a date when the computer was working fine and select. Follow the on screen instructions.

If the issue persists, please let me know.

Thank you.
S H E F I N

Related Microsoft Office Questions