. First, lets make sure that you have set a password XXXXX a username or email address for your justanswer account.. At the top right of this page, click account.
Then set a password, set a username.. And once thats set..
at the top right click my questions, and you should see our question Click the title of the question ( or click reply to expert ) and you will be back here.
You have plenty of speed and upload and your ping is within tolerance.. So its not your internet.
It has to be the computer itself.
You mentioned you use internet explorer, and also chrome.
What I would like you to try first, as a test..
is lets reset internet explorer.
- click Start. Type the following command in the Search box, and then press Enter:
inetcpl.cplThe Internet Options dialog box appears.
- Click the Advanced tab.
- Under Reset Internet Explorer settings, click Reset. Then click Reset again.
Click to select the Delete personal settings check box .. then click reset.
- When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
- Start Internet Explorer again.
Once that is done.. close all internet explorer windows.. Then open internet explorer.
And using only internet explorer, try Viaplay again.
Does it still lock up and freeze? If you run into any issues, please use the reply to expert button and send me a reply.
If my answer helped, please click one of the smiley faces to rate the solution, and then click the green accept button to accept the answer..
If my answer did not work, please wait to rate the answer and also wait to accept and instead send me a reply so that I can continue to assist you as needed.