Hello Peter! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Did you purchase Microsoft Office online (which website)? Do you have the office home and business product key/license?Please let me know. Thank you
purchased through computer supplier Techtonic computers wanganui
and yes i entered the product key
This is a brand new computer running windows 7 and i am running explorer.
Happy to share