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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 14711
Experience:  Over 10 years work experience.
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I kan no get access til my Livemail conto. It says, its out

This answer was rated:

I kan no get access til my Livemail conto. It says, its out of funktion ?
Hello and thank you for your question today. My name is Jason. I look forward to helping you today.



Who is your e-mail provider (Yahoo, Gmail, AOL, etc)?
-- When you type the full address on this site, it is blocked.
-- What comes after the @ sign?

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?




Customer: replied 3 years ago.

TDC.


After @sign a window pup op "Out of Funktion. A problme has accurd"


Internet Explorer I think.



Thank you for the update Kurt.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 3 years ago.

ok Jason.


What shall I doo



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=be54c268-1016-4546-8555-b72d59a87899


Then on that page click the big green button on the bottom of the page that says, "I agree, Run RemoteDesktop".

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=be54c268-1016-4546-8555-b72d59a87899

Customer: replied 3 years ago.


I now have my code to TDC.


B.R


Kurt V.



Hello again,

What is the the tdc code that you refer to?
Customer: replied 3 years ago.

Hello Jason.


k12p31


 


 


 


 


 



Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 3 years ago.


Yes Thanks


 



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=8cbbdfa4-1108-4052-9267-8c6e09d502fe


Then on that page click the big green button on the bottom of the page that says, "I agree, Run RemoteDesktop".

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=8cbbdfa4-1108-4052-9267-8c6e09d502fe


Thank you.

All is working now with your email setup.

Jason Jones and other Microsoft Office Specialists are ready to help you
Customer: replied 3 years ago.

Sorry Jason.

I can not get access til my old mails and adressbook - only the last 34 mails. How can i get access. B.r. Kurt



Hello again,

Oh so you wish to import your Windows Live Mail to Thunderbird?

Sorry, I didn't realize that it was working in the past with Windows Live Mail.
Customer: replied 3 years ago.


Hello Jason.


Yes I wil be happy if your could import live mail to Thunderbird.


It was workin in the past and my wife have a live mail on the verry same pc and that is workin as well - so it is strange !


B.r. Kurt V.