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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 26056
Experience:  Ten years of computer hardware and software support; Windows 8 7 Vista XP; Microsoft Office, etc.
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I have been working on a report in Word for hours and I must

Resolved Question:

I have been working on a report in Word for hours and I must have done something unintentionally and the whole format of the document has changed to like a 'bare bones' edit format and I don't know how to recover the original which I desperately need to do.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 1 year ago.

Hello Ian! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Can you please upload that Word document file at the website below:
http://wikisend.com/
, then tell me the file ID or link it will provide you, then I can check?


Please let me know. Thank you

Customer: replied 1 year ago.

I have tried uploading the file a number of times but it isn't working?but

Expert:  Viet -MS Office Tech replied 1 year ago.

I'm sorry, can you use the paperclip icon right above the reply box below in order to upload?

And/or upload at another site:
http://www.4shared.com/

Thank you

Customer: replied 1 year ago.

I have been denied access


 


 


 


 

Expert:  Viet -MS Office Tech replied 1 year ago.
I'm sorry; please upload at another site:
http://www.4shared.com/

, and/or
http://hotfile.com/

Thank you
Customer: replied 1 year ago.

I have tried all of those sites to upload the document but none are working

Expert:  Viet -MS Office Tech replied 1 year ago.
I'm sorry, it is strange that your computer cannot upload. Is there any error or message when uploading? What's the size of that Word document file?

Please try one more upload site:

http://www.mediafire.com/

If it does not work, can we do a screen sharing session, so I can chat with you and help you directly? Thank you
Customer: replied 1 year ago.


I have upload the document

 

Expert:  Viet -MS Office Tech replied 1 year ago.

Thank you very much. Does this affect any other document?

I have made a new document. Can you close Microsoft Word program (close all documents if opened), then download the new file below and see if it works?


Please let me know. Thank you

Customer: replied 1 year ago.


It appears to have worked, I haven't checked all the document but have you taken it back to the last save?

Expert:  Viet -MS Office Tech replied 1 year ago.
Great. I have copied all to a new file (the previous file looks like it's corrupted.) If you need anything else later, please let me know any time. Also, can you please rate my service by clicking on the smiley face below, then click on Submit when it shows up. Thank you very much
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 26056
Experience: Ten years of computer hardware and software support; Windows 8 7 Vista XP; Microsoft Office, etc.
Viet -MS Office Tech and 3 other Microsoft Office Specialists are ready to help you

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