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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 15180
Experience:  Over 10 years work experience.
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To Jason frm Rudol Re: pdf printing a few days ago the printing

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To Jason frm Rudol
Re: pdf printing a few days ago the printing of pdf was working ok needed a print today

it did not print at all please help me again

Regards Rudolf

Hello again Rudolf,

May I remote in once more and fix this for you?

Customer: replied 3 years ago.


To Jason that's fine with me rudolf



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=d18c0001-9db3-45c8-a83f-a1439e83f4c3&SUPPORT=NET


Then on that page click the big green button on the bottom of the page that says, "I agree, Run RemoteDesktop".

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=d18c0001-9db3-45c8-a83f-a1439e83f4c3&SUPPORT=NET



All you have to do is select "Brother MFC-J415W" in the top name box and you will be good.

So, when you print, on the top of the print window, in the "Name" field, choose Brother MFC-J415W first and then print.
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