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Jason
Jason, Computer Technician
Category: Microsoft Office
Satisfied Customers: 10003
Experience:  Over 10 years work experience.
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To Jason frm Rudol Re: pdf printing a few days ago the printing

Resolved Question:

To Jason frm Rudol
Re: pdf printing a few days ago the printing of pdf was working ok needed a print today

it did not print at all please help me again

Regards Rudolf
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Jason replied 1 year ago.

Hello again Rudolf,

May I remote in once more and fix this for you?

Customer: replied 1 year ago.


To Jason that's fine with me rudolf

Expert:  Jason replied 1 year ago.


Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=d18c0001-9db3-45c8-a83f-a1439e83f4c3&SUPPORT=NET


Then on that page click the big green button on the bottom of the page that says, "I agree, Run RemoteDesktop".

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=d18c0001-9db3-45c8-a83f-a1439e83f4c3&SUPPORT=NET

Expert:  Jason replied 1 year ago.


All you have to do is select "Brother MFC-J415W" in the top name box and you will be good.

So, when you print, on the top of the print window, in the "Name" field, choose Brother MFC-J415W first and then print.
Jason, Computer Technician
Category: Microsoft Office
Satisfied Customers: 10003
Experience: Over 10 years work experience.
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