Windows 7, Office 2010 which came with Toshiba satellite laptop, yes we can share screen.
unable to connect to remote access. What can I do?
none of that is working for me.
tried the above, none are working for me.
Starter and was in laptop when purchased. There is no product key. Have used Starter since purchase of laptop. Program worked fine until yesterday. Could not access.
I registered for the Office 365, 30 day free trial after office 2010 could not be accessed. That would not download. Do I have to go back and start from beginning? Been at this since 9 am and at the end of the road trying.
what is the free full office suite program. What will happen to the documents stored in office 2010?
This response has not resolved my issue. So, I will have to bite the bullet and reboot. Thank you for your suggestions but the problem remains.
Don't worry, I will continue to help until you are able to view/edit/create documents. Don't try to reboot/reset the laptop as it will take a lot of work (i.e., you would need to back up your files, then reinstall windows, then reinstall many of your programs.) Reboot/reset is the last option, so we would try all possible ways first.
Did you try my suggestion to download and install the Open Office program per my previous suggestion yet?Please let me know; we guarantee our service. Thank you
no, i'm exhausted. Why can't you access my computer? is there another way for u to do that? and why can't Java be downloaded to access remote? What is going on?
I'm really sorry. Are you using Internet Explorer (the big 'e' program icon)? I really want to connect to your computer, as that would be easier for me to help, but I'm not sure why your computer blocks me from accessing it. Can you just download and install Open Office program at the website below? It should be easy to download and install:http://www.openoffice.org/download/We can continue another time whenever you'd like to. Thank you
Hi,I'm sorry, you've given me a negative feedback, but we are not done yet. Please give me a chance to continue resolving the issue for you. I'm trying my best; since your computer cannot connect with me, so I'm providing written instructions you can try yourself.Did you actually try my suggestion/solution yet before rating my service? I know it will work if you try my solution to download and install the free Open Office program at the website http://www.openoffice.org/Please do not rate my service until everything is done; please just reply via this web page so I can help further. Don't worry, we guarantee our service. Thank you very much.