My name is XXXXX XXX I'll be assisting you with this issue.
PLEASE NOTE: If this chage here and I'll connect as soon as I can.
Do you know when this problem occurred or did you always have this problem?
it is a new installation and has been like this since the begining
have you tried uninstalling an reinstalling?
yes we did
does this computer have any other applications
installed compared to the others?
which version of office are you using?
2010 proffesional plus
ok let me check
it could be an addin in excel
that could be stopping it
Can you go to tools
and are there any checked addins?
there are no add ins
so nothing is ticked?
that is what excel gives me
the items that youve selected from the other workbook
is it just 1 cell?
sorry can you try copying and pasting once cell
rather than a block
i have tried that read it in a forum.
that didn't work?
can you check your cliboard
that is a sceenshot of paste special on the same workbook but i want to pate it like that on another woorkbook one that i opened sepperatly
click on the dialog box launcher button in the lower right corner of the clipboard group on the ribbon tab
have opened it
do you see the contents of the other workbook
i have opend my clipboard
do you see the contents from the other workbook?
can you click on the arrow and select paste?
will do that just hold,
it works but i want it to paste the data with the formulas
are there any special formulas being used?
VLOOKUP and IF
the might be a problem with the vlookups
because they are referencing worksheets within the workbook
but you said it works on other computer?
but the formulas work on the same woorkbook
are they referencing different worksheets?
but you mentioned it works on other machines
so that must not be the problem...
whenever i try to paste special on another workbook it does not give me the options such as "paste values" and "other paste options" when i put the curser op paste special
are the other machines you've tested, are they also lenovo laptops?
no its desktops and the others are acer
and they don't have the problem?
ok restart the laptop
and press F8 and go into safe mode
to see if you get the options
ok ima do it for you
the paste values options
let me know when you're on