I’m Rachel, and I’m moderator for this topic. It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you right away, but sometimes finding the right professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still needing assistance from another one of the professionals? Please let me know if you wish to continue waiting or if you would like for us to close your question. Also remember that JustAnswer has a multitude of categories to help you with all your needs from Health, Pets, Computers, Taxes, Cars, Finance, Law, to Home Improvement, and more.
Hello Rachel,I am pleased to see that you guarantee satisfaction. I would be satisfied by one of two things:
either a solution to my problem or a refund of my deposit.
Thanks for assisting,
I waited for 14 minutes, as advised by your expert, but still received no reply.
I would like to receive a refund of my deposit please.
My reasons are:
no reply received
several different experts were unable to assist
the response is too slow
Please credit my deposit to my account.