I'm working on a Mac Air, with the latest OSX 10.8.3. I'm using MS Word for Mac 2011 v 14.2.5 (121010) Latest Installed Update: 14.2.5.
I'll check if it happens with all docs or just this one.
I just tried opening up an older doc that was long - 40+pages, also .doc format, and no the problem didn't happen with that.
So it appears it's only happening with this one .doc.
let me know anything you suggest to try next & thanks,
I don't want to use wikisend.
I can upload it to google docs and share with you if I have your email address.
I just tried uploading the .doc to google docs, then viewing it via the google docs viewer (no kanji, looked AOK), then tried downloading it from google docs and opening it up again on my Mac Air, and the kanji was back. Darn!
let me know & thanks,
Ok I haven't done that before, but I'll see if I can figure it out. I'm a software engineer in Silicon Valley.
Can I just attach the file here to this interface somewhere?
(Ignore when it says image..., just continue, and browser to the .doc file, and upload, then it will provide you a link to it, then copy and paste that link and reply.) Thanks
What else should I try?
You don't have permission to access "http://www.justanswer.com/microsoft-office/7sviw-help-ms-word-doc-just-started-switching-kanji-what-s.html" on this server.
I have a personal website, let me see if I can get the file out there for you.
Ok I uploaded the file to a subdirectory of my personal website temporarily. You can access this by going to:
The file is there.
Let me know when you have it please.
Ok, the problem is fixed for me in both/either of these files. What did you change, and if the problem occurs again, what can I do myself to fix it? Please/thanks,
Thanks very much. I really appreciate your help.