Hi, I will assist,I'm sorry about the issue. Here are the instructions straight from Microsoft website:1. Quit all Microsoft Office applications.2. On the Go menu, click Home. 3. Open Library.Note The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.4. Open Preferences.5. Click to select com.microsoft.office.plist and drag it to Trash (Don't empty the Trash before the new information is entered).6. Open the Microsoft folder.Note If you have Service Pack 2 installed, open Application Support > Microsoft instead of Preferences > Microsoft.7. Open Office 2011.8. Click to select Office Registration Cache and OLE Registration Database and drag it to Trash (Don't empty the Trash before the new information is entered).9. Restart the Mac.10. Launch Word/Excel/PowerPoint/Outlook and click Continue on the first window.11. Select Yes or No to the 2 questions on the next window and click Continue. See screenshot below:12. Enter the correct user information on the next window. See screenshot below. Reference & more methods if it does not work:http://support.microsoft.com/kb/2394111
If needed, in Word application, go to Preferences/User Information, then change/edit the info there.
Please let me know if there is still any issue. Thank you,
Viet, where is the "Go" menu in OS X on a Macintosh?
Viet, the items in my Home folder are:
No Library. Help!