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Ask Viet -MS Office Tech Your Own Question

Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 35243
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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how to change default author and company on Microsoft Office

Customer Question

how to change default author and company on Microsoft Office 11 for Mac 10.7.5?
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 3 years ago.

Hi, I will assist,

I'm sorry about the issue. Here are the instructions straight from Microsoft website:

1. Quit all Microsoft Office applications.

2. On the Go menu, click Home.

3. Open Library.
Note The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

4. Open Preferences.

5. Click to select com.microsoft.office.plist and drag it to Trash (Don't empty the Trash before the new information is entered).

6. Open the Microsoft folder.
Note If you have Service Pack 2 installed, open Application Support > Microsoft instead of Preferences > Microsoft.

7. Open Office 2011.

8. Click to select Office Registration Cache and OLE Registration Database and drag it to Trash (Don't empty the Trash before the new information is entered).

9. Restart the Mac.

10. Launch Word/Excel/PowerPoint/Outlook and click Continue on the first window.

11. Select Yes or No to the 2 questions on the next window and click Continue. See screenshot below:

12. Enter the correct user information on the next window. See screenshot below.

Reference & more methods if it does not work:
http://support.microsoft.com/kb/2394111

 

If needed, in Word application, go to Preferences/User Information, then change/edit the info there.


Please let me know if there is still any issue. Thank you,

Customer: replied 3 years ago.

Viet, where is the "Go" menu in OS X on a Macintosh?

Expert:  Viet -MS Office Tech replied 3 years ago.
Sorry, when you are on the Desktop, the Go menu is at the top left corner, or it is also the Apple logo. Thank you
Customer: replied 3 years ago.

Viet, the items in my Home folder are:


Desktop


Documents


Downloads


Movies


Music


Pictures


Public.


 


No Library. Help!

Expert:  Viet -MS Office Tech replied 3 years ago.
Please close. Then did you try:

Note The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu / Apple logo?

Thank you