Hello and thank you for your question today. My name isXXXXX look forward to helping you today.
I see that you are interested in a remote fixing.
Please, let me know when you are ready for the remote link.
Lets see what happens if you can get through to another computer other than this one, or better still can I login with my pad to give you direct access to my pad ?
You can log into the Pad.
Please, do so and post a message here when you are ready for the link.
what URL shoud I use ??
This one: http://tinyurl.com/d3o6uvk
Go to that URL on the problem computer and allow the remote app to run, please.
The URL I have used keeps dropping to www.energycrossing ??. I will try another bowers
Which url are you typing in exactly?
I am using the one you instructed me to use ie tinyurl.com/d3o6uvk.. I have spotted the problem I read o as 0. will tyr again !
I am there
Did you run the app?
I am not connected, yet.
screen connet almost complete
I did get a message that there was a beta version on the system
But it is not installed now, correct?
How about this...
Instead of dealing with this Microsoft problem, may I make a suggestion?
May I install Open Office, which is far more reliable and totally free?
i couldn't find it and when I looked under task manager I couldn't find any traces
OK as long as I get the functions of MicrosoftOffice ?
Yes you will
Please, go back to the Tablet.
I look forward to your next message or your rating below.
Thank you again, - Jason