Hello and thank you for your question today. My name isXXXXX look forward to helping you today.
This can be the case if some of those empty rows either have a value in any of the cells or if it has a " " space in it.
One way to remove the rows manually is to select the rows on the left side of the table, right click it, and choose Delete or Hide.
Does that make sense? As far as how to remove the rows goes?
If you wish, I can remote into your system real quick, take a look at the spreadsheet, and fix this for you.
i am deleting now
You should only have to do that once.
When you delete the rows, it will erase any empty values as well. Later when you add new contacts and re-sort, the problem should not exist anymore.
i now have a big black line part way down the speadsheet and deleted about 50 rows
Thank you for the update.
May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?
do you want to do a remote access
Do not do anything to the spreadsheet. Just keep it open.
AFTER YOU CLICK THE LINK BELOW, you can continue.
Please, click the following link and allow the remote app to run: http://22.214.171.124:8040/?Session=84d3a45a-a116-4e73-8e37-040749ae7ef5&SUPPORT=NET Then on that page click the big green button on the bottom of the page that says, "I agree, Run RemoteDesktop".
Please, click the following link and allow the remote app to run: http://126.96.36.199:8040/?Session=84d3a45a-a116-4e73-8e37-040749ae7ef5&SUPPORT=NET
Are you having any problems with running that remote application after it is downloaded? Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?
Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?
After the program downloads, click the little arrow to the right of the download, click KEEP, then click the main button again and run it.
Or you can open it in Internet Explorer instead.
it is just spinning saying joining the sessio0n
Did you already run the Elsinore application after it downloaded?
Please, open the link in Internet Explorer instead.
i just clicked on try another option
Were you able to run it in Internet Explorer?
Are you still with me?
i need to start over
Why is that?
this is not working
Let's try it another way.
JustAnswer strongly recommends that you at all times maintain a complete data backup and disaster recovery plan.
If you agree to the terms listed above, you may continue below.
- Please, click the following link, download that file, and run the file: https://secure.join.me/Download.aspx?webdownload=true- Then download and allow that remote app to run.- Once it is finished, please, tell me the 9 digit number that appears on the top of your screen.
i have remote access all the time
this usyually works
i am in
You are in what?
Okay, thank you.
What is it that you are "in"?
i have your screen share opened on the desktop
Do you see the number?
If you ran the Join Me application, it will show you a 9 digit number on top.
What does it mean when you say "I am in"?
Do you have Internet Explorer open?
That is not correct.
I look forward to your next message or your rating below.
Thank you again, - Jason
I remoted in and fixed the problem for you.
Please, do not forget to rate my help below.
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