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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 32928
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I used to have "office" , but somehow it got deleted how do

Customer Question

I used to have "office" , but somehow it got deleted how do I get it back?
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Can you tell me please which version of Windows you are running? (or is it a Mac computer)?

thank you
Customer: replied 3 years ago.

windows xp

Expert:  Richard replied 3 years ago.
Thanks Colin

Click Start, tun and type in

winword.exe

Press enter.

Does word then load?

Customer: replied 3 years ago.

for some reason i still can not recover the "office" program.i use windows xp .i can not use the start button as it is covered by some stupid childs game so i am stuck and get no further in answering your questions. as i have not got an answer to my question would you cancel my payment of £28, thank you

Expert:  Richard replied 3 years ago.
Colin,

We are not finished, so I am not sure why you state you have no answer.

It can take trouble shooting steps.

Can we please continue?

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