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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 16842
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Hi I have just spent 2 hours creating a form in word using

Customer Question

Hi I have just spent 2 hours creating a form in word using a table and when I go to print it prints out the outline of the table but with no contents. Help.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is Richard.

Which version of word are you using please?

Thank you
Customer: replied 1 year ago.

2010

Expert:  Richard replied 1 year ago.
Thanks Jodie

Make a backup copy first of the word file.

Then can you press CTRL+A so all text is selected. Then change the font to a common font eg: Arial.

Then try to print. If it fails, tell me if you see the text in a print preview please Jodie.

Customer: replied 1 year ago.

Ok give me a minute.


 

Expert:  Richard replied 1 year ago.
No problem
Customer: replied 1 year ago.


So I changed the font by highlighting the text and put it into Arial and when I pressed the file print a copy of the complete document was sitting there. When I print I just get boxes.

Expert:  Richard replied 1 year ago.
Press CTRL+A and then CTRL+C

Make a new Document and press CTRL+V so it is pasted there.

Then print this. Same problem?
Customer: replied 1 year ago.


??? ideas I am running out of time

Expert:  Richard replied 1 year ago.
Did you do my last instructions Jodie?

I will repeat them in case you missed them

Press CTRL+A and then CTRL+C

Make a new Document and press CTRL+V so it is pasted there.

Then print this. Same problem?
Customer: replied 1 year ago.


I responded with a yes same problem

Expert:  Richard replied 1 year ago.
ok, that message did not appear here

Can I look at the document please?

- Click the following link: http://www.wikisend.com
- Upload the file to that website
- Once it is uploaded, the resulting page will display a "File ID" number.
- Please, give me that "File ID Number"
Customer: replied 1 year ago.

921844

Expert:  Richard replied 1 year ago.
Right click on each of the Tables, select Order, and Send Behind Text.

Then print please.

Customer: replied 1 year ago.

do I have to each individual box one at a time or can I highlight the whole thing? Where is the Order icon?

Expert:  Richard replied 1 year ago.
You can hold CTRL and click on all of them to select. Then right click on any one, on the line and Order is in the menu

Customer: replied 1 year ago.


Its too hard to do this. Can I email it to you and you do it. I have to leave in about 15 minutes. Also, I just remembered that I was working in a document I got from the web. The squares were originally rounded edged boxes and I changed them by selecting the shape. Does this make any difference.


 

Expert:  Richard replied 1 year ago.
Yes, this is the problem, as they are now over the text.

I have done it for you, it prints for me, download it here.

http://wikisend.com/download/388228/casualty_card rescue comp.doc

If you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Customer: replied 1 year ago.


still doesn't print

Expert:  Richard replied 1 year ago.
For me it is printing, so it can be a memory issue on the printer.

Remove the Objects around the text, and just put a Table there or leave it for now.

It now prints correct?
Customer: replied 1 year ago.

I can't leave it for now. I need it now. Can you put the table around it. I think you can tell I am not that great with computers.


 


Please I am desperate.


 


Jodie

Expert:  Richard replied 1 year ago.
Here Jodie

http://wikisend.com/download/535704/casualty_card rescue comp.doc

tell me if this prints and looks acceptable please.

Customer: replied 1 year ago.


this prints absolutely nothing. At least before I got the boxes just no text. Now I get nothing.

Expert:  Richard replied 1 year ago.
Even the original prints for me Jodie, your printer is the issue.

Can you turn it off and then back on and restart the computer.

Tell me if it then prints.

Customer: replied 1 year ago.


Ok thanks. I can't I have to go. I am late. I will have to figure out a plan b or just make it up as I go without the document.


 


Bye

Expert:  Richard replied 1 year ago.
You need to print it on another printer.

Can you print it on one there? Or a Kinko or copier place on hte way Jodie?

It does print. Can you try new ink in the printer?

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