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Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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Runtime error keeps coming up when i am using mocrosoft word.when

Customer Question

Runtime error keeps coming up when i am using mocrosoft word.when i click it off i also loose what i have typed
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 3 years ago.
Hi, I will assist,

I'm sorry about the office issue. Do you have windows xp, vista, 7, or Mac computer? Have you tried to repair microsoft office in control panel yet?

Can we do a screen sharing session, so I can check/fix this issue directly for you? Thank you
Customer: replied 3 years ago.


windows xp not sure what to do in control panel. yes to screen sharing session

Expert:  Viet -MS Office Tech replied 3 years ago.
Please click on the website below and allow the screenconnect program to run:

http://67.192.95.188:8040/?Session=1c7ebea2-549c-4b38-92c7-cc06762af568&SUPPORT=JAVAW

Thank you
Expert:  Viet -MS Office Tech replied 3 years ago.

Please go to that website in Internet Explorer (the big 'e' program icon), not Firefox, or Chrome, etc.:

http://67.192.95.188:8040/?Session=1c7ebea2-549c-4b38-92c7-cc06762af568&SUPPORT=JAVAW

Edit: It looks like you've gone away, so I'm canceling the website link for now; please reply back when you are available to continue. Thank you