How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 29617
Experience:  Over 15 year experience resolving Microsoft Office Issues
Type Your Microsoft Office Question Here...
Richard is online now
A new question is answered every 9 seconds

I keep a database of all my clients. For each client a write

This answer was rated:

I keep a database of all my clients. For each client a write a short paragraph of every telephone or personal contact we engaged in with the date as a separate field. Thus I have a running history of all my engagements with every client. My question/need: Can I select all the clients whom I have contacted or engaged with longer than say 6 months ago? So I want to have regular contacts with my clients and I want to have a running history. This far I got and it work! If only I could select those that I have not been in contact for after a specified period. Thanks for a great product and for your support. Kindly also cc your reply if at all possible, to [email protected] (Pretoria - South Africa) Regards, Johan

JBryan42 :

Welcome to JustAnswer. My name is XXXXX XXXXX I will be assisting you today. Please do not rate this session until it has been completed.

JBryan42 :

Can you tell me which database application you have your contact sheets stored in?


I use Microsoft Onenote 2010


Sorry I thoutht ther heading under which I searched would come up.

I searched under Microsoft Onenote..So the program I use is Microsoft Onenote2010 Regards Johan

JBryan42 :

Ok. Let me place your question into the correct category. Good luck.


The ;asyt mwessage I received from you was when you enquired about the product I use . You did acknowledge my reply but since then I have not had any further replies.


Kindly provide my solution by email as nothing show up on the web site. Thanks Johan

JBryan42 :

Yes, there is a problem. It never did let anyone else pick up the question. Let me try again and if it doesn't work I will ask the JustAnswer staff to take a look at the problem right away.

Thank you for your question, my name is Richard.

So basically you wish to search on notes based on a date?

Customer: replied 3 years ago.

Yes I have opened 100 tabs for each of my clients. Now in the space where I enter my notes for the last contact (interaction) I had with my client I start of with the first line as the date. So at a certain point in timem I want to select all those clients that I have contacted longer than for instance 6 months ago. That was my question.

Thank you

OneNote is in no way a database, it is a flat file format meaning it does not have the search capabilities and recordsetting as a database (eg: Excel, Access)

The only way you can really do this is to search for the Date within the notes. It will then show the pages where the date occurs.

But to be more powerful then this in Onenote is not possible as it is not designed for extensive searching and database operations.

Do you have to use OneNote to do this?

Customer: replied 3 years ago.

No not necceraly I was offered the OneNote Solution because I could not find someone to develop a proper ACCES database. What is on the other hand important to me is the fact that my OneNote is in sync real time with my 2 secretaries so that whoever makes an entry the others can see immediately.

Could you quote the price to develop a Access database for me?


The requirements for the database are as follows: Required fields: a) name b) nickname c) surname d) ID e) date f) history (text field) this field must be an ongoing field in other words I need to see the various comments I made after I contacted the client with the date at each comment. So I want to scroll down to be able to see at a glance the whole history.

If possible a quick and easy search to get the clients record when new data is added.



(1) Client name a) b) and c) date of report and the full history field. to be printed

(2) Selection of clients sorted according to last date contacted


This is my immediate need. I suppose I can always add another report after wards.


I have already now had to pay for the development of the OneNote application but if your price is fair would love to have a proper database in Access. Will I however be also able to share the file (database) with my secretary as in the case of OneNote?


I really think it is a very primitive application that I am looking for - perhaps a student would like to help me out with it.


The basic need of the database is thus a) to keep track of every interaction/engagement I have with my clients and b) to do a check from time to time on those clients that I have not contacted in say ^to 12 months.


Like to hear from you.






Are your secretaries at your location (on the same network)?

Customer: replied 3 years ago.

Yes on a office network

Thank you,

Then actually it is straight forward.

I can do this, just make the a new question, using the same pricing.

Make it on this link please

Click Me

But Access is what is going to be needed as One note has the limitations as I discussed.

On this question, if you have any additional questions on the one note part, please let me know, else if you can please Rate My Service, that is greatly appreciated.

Thank you
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 29617
Experience: Over 15 year experience resolving Microsoft Office Issues
Richard and 2 other Microsoft Office Specialists are ready to help you
Customer: replied 3 years ago.

Ok, Thanks can I just get the pricing straight. Somebody else reacted on my first question but then something went wrong and he did not provide a solution. I appreciate your reply. Have I got it right then. JustAsk had already deducted R320 when I asked the question. It now seems there is no solution to my question. So did I actually pay R320 just to establish therer is no solution to my question?


Shall I have to pay another R320 for the development of the database in Access?


I shall have to look at our budget. 3 x Office Access is in the order of R6000 (R2000 each).

Do you think you can also program in the Open Office Suite


Would Open Office also allow for sharing the database in real time?


Thank you for your question, my name is Richard.

The first person was just another expert.

It is based on the question, not the expert.

We work on answering the questions you have.

This I did in your regards XXXXX XXXXX note and its searching capabilities (limited which is why Access it required if you want to expand the searching capabilities).

The Database though will need to be done in MS Access, not open office as it wont have these capabilities.

I cannot discuss payment, as I am just an engineer, you can just make the new question on the link I gave for the same as this question.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland

Meet The Experts:

  • jstinehelfer


    Information Systems Manager

    Satisfied Customers:

    A+ Comptia Certified computer repair
< Last | Next >
  • jstinehelfer's Avatar


    Information Systems Manager

    Satisfied Customers:

    A+ Comptia Certified computer repair
  • JasonJames122's Avatar


    Computer Enthusiast

    Satisfied Customers:

    I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business
  • Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    Computer Software Specialist for more than 10 years
  • The-PC-Guy's Avatar


    Computer Manager

    Satisfied Customers:

    20 years experience providing remote computer support
  • James K.'s Avatar

    James K.


    Satisfied Customers:

    Technical Director of IT Company
  • IT Miro's Avatar

    IT Miro

    Computer Scientist

    Satisfied Customers:

    Bachelor's Degree in Information Technology, Microsoft Certified Professional
  • Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    Certified Expert with over 10 years experience.