store purchase, office product key, I,m not on the comp with the problem.
wait a couple please
ok i'm on compwithproblemsorryfordelay
viet are you still on?
I'm sorry. I was working with you. Did you see my last reply?Please go to the website below on the problematic computer, and allow the screenconnect program to run:http://220.127.116.11:8040/?Session=19c18886-1fd0-487f-82b9-6b6c485edc4b&SUPPORT=JAVAWEdit: It looks like you've gone away, so I'm canceling the website link for now; please reply back when you are available to continue. Thank you,