If that does not work, please download and install Firefox browser
, then open Firefox and go to websites in Firefox and see if it works fine in Firefox.
If there is still any issue, please reply, so I can help further. Thank you,
I tried as you asked, but the tools option was shadowed out. I also loaded the "firefox" as you asked. It worked fine, but my brother is "hooked" on Windows Explorer. If you have another suggestion, please let me know.
I apologize for responding so late, but I ended up in the hospital for a few days.
I apologize again for the long pause and not answering you promptly.
I am again in the hospital. If it would be alright, I would like to pick up with this question at a later date. I will close it for now, but would like to be able to come back and finish the troubleshooting later. I apologize for any problems this may cause you.