No, it doesn't. Sorry, I should have mentioned that I tried this earlier.
I tried that and it was busy for hours and hours, and finally I just closed it.
No, except for the Office 2010 installer/whatever that came with the PC.
Working on it...
Ok, so I followed your directions, and then restarted. Office still doesn't show up, and DANGEROUS URL REMOVED doesn't work.
Yes, the Office 15 folder is there, and has been all along.
Ok, I have these folders:
and a few xml files.
Well, I bought the program and downloaded the installer directly from Microsoft's Office store.
I had done it a few times earlier but let me do it again.
Ok, I just reinstalled it with the same results as before; didn't get your reply until it was already finished installing. Shall I reinstall with Run as Admin anyway?
I completed the install as admin, but with no change. When the install window reached 100%, it said "we were not open to start your program" and it told me to repair the program from Control Panel.
Alright, I finished that, both quick repair and online repair. Now what?
Ok, my Microsoft Office 15 folder now has an icon labeled SetupProPlusRetail.x86.en-us plus a few other folders.
It says it can't install and asks "do you have enough free space in your hard drive? is you internet connection working?" Affirmative for both.
I have 56GB free...it's an SSD, which is why it's not more.
Ok, scannow and chkdsk both say everything's fine. The installer still gives the same error.
Are you sure this is going to help? I really don't have time now; have to do it tomorrow. The computer is an HP dv7-7300 Quad Edition.
Okay, do it tomorrow and will let you know how it goes. Thanks!
I'm having trouble resetting my PC. Let me give you the whole story:
When I bought the PC, I bought an SSD to put into it, intending to use the stock drive for an external. I cloned the "C" partition to the SSD, but not the recovery partition. I figured I could just use the recovery partition on the stock hard drive to recover. But I'm having some trouble with it. The recovery partition shows up in Computer, labeled "Recovery (G:)" but somehow when I use the F11-during-boot process, it can't reset the PC. Going to PC settings and choosing the reset option doesn't work any better. So I haven't been able to reset the computer yet. The computer came with Windows 8, so I have no install media. What shall I do?
Hmm, it doesn't really give a certain error...it just tells me it can't reset.
Alright, if I go to PC Settings/General/Remove Everything and Reinstall Windows, it restarts, and then a black screen comes up and it says "Preparing" Then I have to choose my keyboard layout, and then I have a few different options. If I go to reset, it says "A required drive partition is missing.) After rebooting, a window pops up which says "There was a problem resetting your PC. No changes were made." Also there is a link to check for solutions to the problem; no solution shows up in the Action Center, though. That's about it.
Sure, I just bought it a few weeks ago.
Ok, but I'm in Kenya, and I bought the PC directly from the HP online store. Besides, I think the OS is fine...don't know why I would need a new copy of Win8.
Well, I can just make a .iso from my existing OS, can't I? Or if not that, than I can at least download it.
I actually contacted Microsoft support, and they managed to fix it for me. So I guess this issue is closed.