I am Having trouble opening my Open Office files. How can I fix this?
I want to confirm that this is an Open Office question, not Microsoft open.
Hi my name is XXXXX XXXXX I will be assisting you with your problem today!
Sometimes this can occur if you moved the file that you recently opened up from within Open Office
In this case go to the file directly on the desktop or in the folder
and then double click it to open it up
Do you know where the file is stored?
The file is stored on my Hard Drive.
Great, can you navigate to that file and double click it?
I just did and got the message and got a message that the file doesn't exist.
Are you accessing the file from "Computer" or "My Computer" ?
Look for it from your desktop and not within Open Office
Go to your desktop > Computer > and find the file from the desktop
Most likely the file has moved
(Did you download this file from the internet or from an email attachment?)
I was able to access it two days ago and printed reports from 3 different files. I have been accessing these files from Open Office since 2009. I did not move them anywhere.
Right, but that's the issue you're contacting me about
Open Office can't find the file
It has either moved or been deleted
That's why it is important to locate the file from outside Open Office
Open Office "remembers" what it saw a few days ago
But that is not there anymore
If you remember the file name you can do a search for it within windows
How do I restore the open office memory. I promise that I did not delete any files or move them too another location.
There is no memory in open office
the file that you linked to is inaccessible from open office
rather than trying to 'fix' open office it would be most beneficial to locate the file
once you have located the file you should be able to open it just fine
Can you search for the file name on your computer?
Click the start button (bottom left corner of your desktop)
and in the search box enter the file name and allow Windows to find your file
Once you see it on the list click to open it
If you have found it, open office should be able to open it just fine
I am trying your suggestion so it may tale me a few minutes.
Sure no problem I am here, take your time
I clicked in the lower left corner and attempted to enter the file name and after inputting the first part of the file, it said there were no matches.
Does that mean it doesn't exist.
Did you receive this in an email or open this from a website?
Do you know what folder you save your files in?
I received as a hard disc 4 years ago.
Is it on a disk?
sorry, is it on a removable disk?
Or on your hard drive?
Do you know what the file name is?
The original files were on a disc in Microsoft Office format. Since I did not have Microsoft Office, I was given an Open Office disc to transfer the files to Open Office format.
The information is not stored on the but on the Hard Drive of my cumputor
Can you locate the files on your computer?
That is the crux of the issue
No. That is what I tried to do when you have me click on the Microsoft Icon in the lower left corner of the screen.
Do you remember the type of file?
Like the extension associated with the file?
In the bottom left corner do a search for *.ods and click "See more results"
This should look for all files with the extension .ods
if your file is on your computer this should see it
I did that that and got an earlier version of the file from 1/15/2013
That opened fine correctly?
Not exactly. I was directed to an Microsoft Outlook internet site.
If you open this file from within Open Office by going to File > Open and finding that file does it open correctly?
Unfortunately at this point if you cannot locate the file, it may have been moved, deleted, renamed
I will try and get back to you.
The last resort is to fish around temporary files
This is technically challenging and extremely miss or hit
See the following:
This is unlikely to recover the file
and this is hard to tell if you have a .bak of the file that you were working on 3 days ago
I apparently did not set my data to be backed up automatically. I guess I am screwed.
Sorry to say we will unlikely be able to recover your file
I would recommend backing up your files in the future
Can I be of further assistance?
(One idea if you printed them recently would be to scan them in with optical character recognition to try to convert back to a digital file)
I guess not, Dr. Dan. Thanks for trying
Sorry wish I could make the file reappear but I think we exhausted our options
Let me know if that helps!
If it does please take a moment to rate our interaction to close this question.
If you have further questions, please feel free to ask them below and I will gladly continue to assist you!
I am out off questions. Have a good day.
ThanksCustomer please take a moment to rate our interaction to close this question.