Log in is normal, it's only when I open an office program. The installation process happens and the load up bar goes to about 30 % and then the message appears, asks me whether I want to cancel, retry or ignore. if i click on cancel button, says a fatal error during installation,
If I click on retry, the same message stays on screen
If I click on ignore button, I get this message - warning 1946 property "System.AppUserModel.ExcludeFrom ShowlnNewinstall" for shortcut microsoftOutlook.Ink could not be sent
After re starting, the installation process showed on the screen. When I clicked on Outlook, I still get the error 1321 message as before
The right clicked on Outlook icon run as administrator, then it asks me yes or no to run the program. Another message shows It says that MSVCR90.dll is missing from my computer and to try to re installing the program to fix this problem
I copied the file to c:\windows\system32 and re started the computer. No changes and outlook is still not working. I'm going to take a break and have dinner as its now 8.30pm Sydney time. You might suggest some other ways to attack this problem in your reply, short of re loading Outlook, XL and Word , regards M
The options available are uninstall and change.Change is not highlighted and I can't click on it to make it do anything
I'm not sure about the installation file, I have the back up disc for office professional
I have the 2010 back up disc
I previously uninstalled 2010 and then loaded up office 2013.
It was not a successful load.
I can try again Richard and advise you want happens this time
The 2010 office name still shows up on programs list.
2013 disc comes up with a message, Windows does not find the file C:\Program file\Microsoft Office15\Client 64\integrated office.exe - does not load up and tells me there is not enough free space on main hard drive
2013 disc still does not load, and the same message comes onto the screen
Microsoft professional 2010 is still in programs and still wants to load up when i log in. have not been able to completely remove it
2013 disc loads up, but the something went wrong message now come up
I have run revouninstaller and removed microsoft office 2010, Still shows on the program list
2013 disc runs and still shows as something is wrong
I will temporarily stop our exchange, as I need to get to sleep.
Will continue tomorrow night
I was getting the something is wrong message after the disc failed to load up office 2013 last night.
After I disabled all in MSCONFIG tonight, the 2013 disc does not load at all, at best it asks me to click on the microsoft click and run does not
Sounds like we are at the last resort stage
Its a Dell and I run automatic back ups every night
Those options you sent don't show exactly what the computer options are showing
F8 does not work on my DELL to get the menu to show, its F2 for menu or F12 for boot options. I'm not sure what I pressed on the menu, but when the DELL computer restarts , I get a message stating that "missing operating system and the cursor flashing on a black screen, and nothing else happens, so must have pressed an option that is wrong. can you point me in the right direction
I tried a number of times with F8 and no menus are showing
I still have" Missing operating system" and cursor showing on my screen and can only get rid of this message by pressing ctrl/ALT/Delete
No Richie, I don't have a Windows disk
None of friends have a disk.They have even asked me for one
Yes where can I purchase a disk or would it be a download?
I will receive the package tomorrow and will contact you then.
As for people trying to help me, its made the problem worse
no, not you at all, my brother professes to know the ins and outs of Windows and was telling me do this, not this ,click on this.
He uses Apple Mac and stays away from any Microsoft products
I'm still waiting for Microsoft WIndows 7 disc to arrive, before I can load up the operating system again and get the PC working.
So we are not finished in terms of the original question about outlook up and running again