If you're regarding "usefulness" as the rating system. Just ignore that for now, I've worked with customers for weeks to resolve and issue, I only put up the "warning" so they understand they are not forced or rushed to rate.
I have over 12 years experience in Outlook, you have nothing to worry about there. But I would prefer you skip the removal of Office and only attempt the system restore for now.
The reason being is, IF
necessary, I can initiate a remote session later today/tomorrow (I'll be on the road soon) and fix it myself hands on. While an uninstall/reinstall won't destroy any data, it will lose settings, which are time consuming to put back in place. The system restore is just an easy hail mary method that could outright resolve the issue, so it shouldn't be overlooked.
If you want to be extra thorough you should likely run a post-scanner as well (virus removal, much higher detection rate than standard real time scanners). It's free, and the link is below:http://tinyurl.com/mbam7new
Run it, full scan. When it's finishe,d click Show Results
, then click Remove Selected
. Restart if prompted, test again.
One thing I did overlook.
Go to start, type onenote
. When it appears above, hold down
key. With the CTRL
key still held down, left click to start Onenote. Tell me if it opens (this initiate the office app to load in safe mode without add-ons).