Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello and welcome to JustAnswer! My name is XXXXX XXXXX I would be glad to assist you with your issue today.
what do I need to do?
which version of word and which operating system?
word 2003, Vista
do you know if the auto save feature is turned on?
not sure, how do I check?
go to the tools menu click options then look at the save tab
there is a choice for Always create backup copy
that option isn't checked
OK, well your odds are now pretty slim
so not do-able?
on the save tab is also Save AutoRecover information every  minutes
what does that one say?
ok, that improves our odds
close word and reopen it and lets see if you get the auto revoer pane on the left
the recovery panel that I have seen sometimes doesn't come up, just the Office Online panel on the right
OK, a couple more tricks before we cry uncle
click the start button and in the search box type in *.tmp
that will find al temporary files. see if any have the names like doc1.tmp doc2.tmp or document1.tmp
I don't get a return of any temp files. Just "no items found"
OK, last lets do a search for ~*.*
stepping away for one minute. brb
got results but nothing that matches those docs
OK annd while you were searching a did a search on my Microsoft Technet subscription to see if there were any other tricks I was missing, but this pretty much exhausts it
I would say that if you didn't do so when we were there, I would go back to the Save tab and check the autosave box
will improve your chances the next time
Sorry they were not recoverable
Is there anything else I can do for you?
Have a great day