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Dr. Dan
Dr. Dan, Computer Software Engineer
Category: Microsoft Office
Satisfied Customers: 1073
Experience:  B.S. Electrical & Computer Engineering, 20+ years technical experience
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I had a file with important info in Word. Now when I open this

Customer Question

I had a file with important info in Word. Now when I open this file by name, I seem to have saved something else on it. I need the original file. Does it exist? Thankyou
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Dr. Dan replied 1 year ago.

Dr. Dan :

Hi there my name is Dan and I am here to assist you

Dr. Dan :

It sounds like you may have saved over your document unintentionally

Dr. Dan :

If you cannot locate the original file you may be able to recover a Word backup file

Dr. Dan :

Please see the following Microsoft support document for reference on how to do this: http://support.microsoft.com/kb/316951

Dr. Dan :

Search for Word backup files

If the Always create backup copy option is selected, there may be a backup copy of the file.

Note To locate this option, click Options on the Tools menu, and then click the Save tab. In Word 2007, choose Word Optionsfrom the Office button. In Word 2010, choose Options from the File menu.

To find the backup copy of the file, follow these steps:

  1. Locate the folder in which you last saved the missing file.
  2. Search for files with the .wbk file name extension.

    If you find any files that have the name "Backup of" followed by the name of the missing file, follow these steps, as appropriate for the version of Word that you are running.

    Word 2010

    1. Start Word 2010.
    2. Click the File menu, and then click Open.
    3. In the Files of type list (All Word documents), click All Files.
    4. Click the backup file that you found, and then click Open.

    Word 2007

    1. Start Word 2007.
    2. Click the Microsoft Office Button, and then click Open.
    3. In the Files of type list, click All Files.
    4. Click the backup file that you found, and then click Open.

    Microsoft Word 2002 or Microsoft Office Word 2003

    1. Start Word.
    2. On the File menu, click Open.
    3. Point to the arrow in the Files of type box, click All Files *.*, select the file, and then click Open.
    If there is no .wbk file in the original folder, search the computer for any .wbk files. To do this, follow these steps, as appropriate for the version of Windows that you are running.

    Windows Vistaor Windows 7

    1. Click Start
      [IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]
      , type *.wbk in the Start Search box, and then press ENTER.
    2. If the File list contains the backup file, repeat the steps in step 2 ("Search for files with the .wbk file name extension) to open the file.

      If the File list does not contain the backup file, continue to Method 3.

    Windows XP

    1. Click Start, point to Search, and then click For Files or Folders.
    2. In the Search for files or folders named box, type *.WBK.
    3. In the Look in box, point to the arrow, and then click My Computer.
    4. Click Search Now.
Dr. Dan :

There are further methods additionally to search for autorecover or temporary files for your latest draft

Dr. Dan :

Please refer to: http://support.microsoft.com/kb/316951 to trouble shoot your issue

Dr. Dan :

Please let me know if that helps, or feel free to ask me further questions

Expert:  Dr. Dan replied 1 year ago.
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