How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Erik B. Your Own Question

Erik B.
Erik B., Consultant
Category: Microsoft Office
Satisfied Customers: 4614
Experience:  Well versed in several editions of Microsoft Office.
18224842
Type Your Microsoft Office Question Here...
Erik B. is online now
A new question is answered every 9 seconds

I have administrator rights to my work computer (Windows 7,

Resolved Question:

I have administrator rights to my work computer (Windows 7, IE8) and want to know how to delete my browsing history. The option to do so ("Delete browsing history on exit") is greyed out under Safety/Internet Options/General and "History" is also greyed out under Safety/Internet Options/General/Delete Browsing History
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Erik B. replied 1 year ago.
Hi and thanks for choosing Just Answer. My name is XXXXX XXXXX I will be happy to assist you.

If those options are grayed out, they may be controlled by something called a Group Policy that is in effect on your network. If this is the case then those options will be unavailable for you to change, regardless of your rights.

If this is the case you can use a third party tool, like CCleaner, to delete those files. You can download CCleaner from here:

http://www.piriform.com/CCLEANER

and then use it to clean your temporary internet files, history, etc. If you are sure that there is no group policy in effect on your network, let me know and I can give you some more in depth options to try and fix the actual issue. If you are not sure then I would advise contacting your IT person to find out before we go messing around with local settings, as we could create a conflict.

I hope that helps, but please let me know if you need any clarification and I'll be happy to continue assisting. Thanks!
Customer: replied 1 year ago.


I hit the 'Run Cleaner' on CCleaner and checked the Temporary Internet Files, History, Cookies, etc. boxes before doing so. It appears to have deleted my History file. I have a few follow up questions if you don't mind:


 


1. How do I confirm my browsing history is in fact deleted?


2. Why does IE8 not allow me to delete my browsing history but Firefox (also installed on my work computer) does?


3. Does Firefox actually delete the history?


4. Do network administrators even use the IE browsing history if they want to check on your history or do they use other programs? Can they actually check your history remotely using IE or do they have to take over your computer directly?


5. How do you enable InPrivate browsing in IE8 and is it a good idea to eliminate running CCleaner for my IE sessions?


 


Thanks!

Expert:  Erik B. replied 1 year ago.
Great questions! Here are my answers:

  1. You can open Internet Explorer and click on Favorites, then click on the History tab. If you have just run CCleaner it should be empty.
  2. Network administrators can't control Firefox the way they do Internet Explorer (at least not easily). IE is built into Windows and as such Microsoft provides numerous settings and controls that network admins can use; those same items simply don't exist for Firefox.
  3. Yes Firefox actually deletes its history and temporary files if you tell it to do so.
  4. A lot of admins actually use Group Policy to keep your computer clean, not track you. I would not be surprised to find out that your admins were telling your computer to delete temporary internet files, etc. and that is why the options are grayed out. That being said, they can absolutely check your history without taking over your computer and if they have the right tools they can also track you in real time, so even if you are deleting as you go they could still technically see what you are doing. Again that is only if they have the proper tools.
  5. To enable InPrivate Browsing, simply click on the word Safety and then click on InPrivate Browsing. Anything you view in that browser window will then be immediately erased upon closure and websites will not be allowed to place tracking cookies, etc. on your computer. That being said if may be grayed out, and if is I would recommend CCleaner still. If you can use InPrivate browsing then you can definitely use that instead of CCleaner as nothing will be saved on your computer.

 

 

I hope that clears everything up, but let me know if you have more questions. Thanks!

Erik B., Consultant
Category: Microsoft Office
Satisfied Customers: 4614
Experience: Well versed in several editions of Microsoft Office.
Erik B. and other Microsoft Office Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • jstinehelfer

    Information Systems Manager

    Satisfied Customers:

    36
    A+ Comptia Certified computer repair
< Last | Next >
  • http://ww2.justanswer.com/uploads/JS/jstinehelfer/2012-6-6_215146_Pictureofme1.64x64.png jstinehelfer's Avatar

    jstinehelfer

    Information Systems Manager

    Satisfied Customers:

    36
    A+ Comptia Certified computer repair
  • http://ww2.justanswer.com/uploads/JA/JasonJames122/2011-12-16_135647_jasonjamesheadshotweb.64x64.jpg JasonJames122's Avatar

    JasonJames122

    Computer Enthusiast

    Satisfied Customers:

    0
    I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    301
    Computer Software Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/CH/chutz747/2011-11-6_14231_me.64x64.jpg The-PC-Guy's Avatar

    The-PC-Guy

    Computer Manager

    Satisfied Customers:

    274
    20 years experience providing remote computer support
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    125
    Trained in Microsoft Office from 2000 through to latest version 2010.
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    124
    Certified Expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/KR/krkljatorm/2012-6-24_153417_ITMiro.64x64.jpg IT Miro's Avatar

    IT Miro

    Computer Scientist

    Satisfied Customers:

    97
    Bachelor's Degree in Information Technology, Microsoft Certified Professional
 
 
 

Related Microsoft Office Questions

Chat Now With A Microsoft Office Technician
Erik B.
Erik B.
Network Engineer
77 Satisfied Customers
Well versed in several editions of Microsoft Office.