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Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 31326
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Have lost office 2010 which was downloaded two years ago.

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Have lost office 2010 which was downloaded two years ago. Might have uninstalled accidently last week when I uninstalled recent free add ons. Have no product key. Program still edits previous saved office documents. I have no icon to open program.
Hi there and welcome

Can you please click start, type in winword.exe and press enter

Does Word than open up?
Richard and 6 other Microsoft Office Specialists are ready to help you
Customer: replied 3 years ago.


It worked but that was only half my problem which I didn't realize at the time. I could not open office without a product key which I did not have anymore and then telephoned Microsoft who later sent me office home. When I contacted you I thought that included a free trial period, not the final cost of $38. But your brief two word answer did help. I tried to get my $38 refunded or at least reduced. That is why I am not satisfied, but not with you.