Windows 7 Home premium, Office 2007
Thanks for help -
Visual C - Runtime Library
This application has requested the Runtime to terminate in an unusual way.
Please contact the application support team for more information.
No error message number
Message appears as soon at end of start up
Have run virus check., error end, PCleaner
Have gone into msconfig, disabled services - restarted but no change
Running Windows 7 Home premium
yes - I can still work on computer and close out message but cannot print anything.
Still not resolved same situation as before - message comes up at end of start sequence. In devices/printers printer has yellow exclam'n mark against it - running trouble shoot doesn't fix problem.
Should I just restore msconfig as before?
This is unreal !! mark didn't disapppear when I unplugged printer, went into msconfig did as you set out rebooted message still came up.
The device is not attached to system by any means, mark is still showing, just showing "printer error" Ran troubleshoot - comes back with message that some changes have been made and a printing job has an error that has been fixed. Checked but print error still showing on list of printing jobs - printer still not attached.
Charles - I get the "Runtime" message each time I open the computer, but the only effect it has as far as I can tell is that I cannot print any jobs - just have a list of jobs waiting to be printed with an error message beside the first one in the list - if I cancel that printing job the error message just moves to the next job.
Have also tried connecting another printer without success just get a message regarding Installshield 1607 - say "Unable to install installshield scripting runtime"
Yes thats ok re remote just let me know what to do
Yes would be original software but probably with driver updates etc if any were available.
The "Runtime" message comes up everytime I open the computer just at the end of the startup sequence. I can still use the computer as normal except when I want to print a job - apart from the job appearing in the printing waiting list - nothing happens cannot print anything.
Well let's have a look: click on this link to begin session so I can see this for myself ok: http://18.104.22.168:8040/?Session=d74b665a-1306-4fd6-998f-b1e18225f94f&SUPPORT=JAVAW
Clicked on link is all ok there?
Yes just a gizmo turning around and around - should I refresh/cancel and retry?
Has session ended for some reason ? do you want me to hit the link again?
I'm getting a "no active session" message
Would appreciate if we could con tinue problem solving - somehow remote session was discontinued.
Thanks for help - have tried those links /downloads still no success in getting rid of the error message or being unable to print any jobs - any more suggestions?
Have gone into msconfig again - found message on startup disappears if I use diagnostic startup -what do I do now?
1. Turn On PC as normal.
2. Run task manager.
3. When it appears, Open Task Manager (here you can see the task running the Error Prompt)
4. Right Click on the task and Choose > Go To Process (will take you to processes Tab)
5. See the highlighted Process, Right Click and Choose Open File Location
6. Windows Explorer will appear and you can see the Application Folder (name of application)
Please tell me the application name.
O.K. file is "Speedy PC_update3" dated 7/10/11.
Also this morning I was able to get rid of the error message if I deselected "Windows Event Log" in the services - msconfig.
Thanks for advice did delete the file but problem still present and another update file showed up in task manager so will continue on deleting until these problems disappear. Have also noticed that since June my automatic updates with windows have all failed so this is probably something to do with that also. Thanks again for you great info I will rate you high.
Go into Control Panel >> click on Windows Update item
Click on Change settings (at top left)
under Important updates, click on the down-arrow pull-down
Click on Never check for updates
Close the Control Panel window
Then Logoff and restart Windows fresh.
When ready, go back into Control Panel >> click on Windows Update item
Now make the selection that you need for automatic updates
press OK when done
Close the Control Panel window.