Thanks, XXXXX XXXXX wasn't there. I know there are file recovery experts, I am baffled why this happened it just happened out of the blue. It's an oldish computer but this has never happened before, I was switching between word and some other programs but that hasn't been a problem before either.
OK, what sort of issue with the RAM--I'm wondering if this could happen again, reflects the aging of the computer; it was very weird just happened out of the blue; perhaps you could let me know how much time and effort and expense would be involved in having recovery experts look at it--I could probably restore the missing data in about 3 hours myself--Simon
OK, thank you. I will wait and see if it happens again. The computer comes from a local outlet, it's not a Dell or whatever. In its day it was the fastest in town! Anyway, I think we are done, and thank you very much for your help.