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ChrisC
ChrisC, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 1717
Experience:  15 years as a professional computer technician.
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Hi. I bought a Gateway T6532 with Windows XP Media Edition

This answer was rated:

Hi. I bought a Gateway T6532 with Windows XP Media Edition 2005 in May 2006. I felt the machine was running slow so about six months ago I (stupidly) went to Microsoft.com and downloaded the Windows 8 Consumer Preview Evaluation Copy Build 8250. It masked all my Microsoft Office Pro 2007 programs, iTunes, etc. It was horrible. I finally, over the holidays, started an online chat with Microsoft, and botXXXXX XXXXXne, they can't restore my OS because they don't support it anymore, and referred me to their "parts department", who informed me they don't have a disc either. I have my original product key. How can I get a CD with my OS on it?

ChrisC :

Hi, my name is XXXXX XXXXX I'll be happy to help you today.

ChrisC :

I think I can help with this perhaps

ChrisC :

What OS and version are you looking for?

Customer:

Windows XP Media Center Edition 2005

ChrisC :

ok one sec

ChrisC :

Youll likely have to order this one.

ChrisC :

Newer version are available for download

ChrisC :

but youll need a disk for this

ChrisC :

I am sure I can find one though

ChrisC :

One moment

ChrisC :

There it is

ChrisC :

13 dollars

ChrisC :

Should get you up and running!

ChrisC :

Had to go with Ebay because of its age

ChrisC :

But that should work fine!

ChrisC :

Just use your key on it

Customer:

Do I go to Ebay and buy it myself?

ChrisC :

Yes

ChrisC :

Just go through the order process and youll get it and then you can load

ChrisC :

And I hear you on the Windows 8 Consumer preview. Caused a lot of issue!

Customer:

Okay. I feel pretty stupid, paying $38 to hear "go to Ebay", but I guess I'm stuck.

Customer:

I have heard the term "Windows 8 is evil" and I believe it!

ChrisC :

Ha Im sorry, I didnt mean for to feel that way.

ChrisC :

Ha I use it

ChrisC :

I am a tech so I can get by

ChrisC :

but many people have been having a lot of issues

ChrisC :

I tell you what

ChrisC :

lets make it worth your 38 dollars

Customer:

I am not technical, just know enough to be dangerous.

ChrisC :

This question stays open even after a positive rating

ChrisC :

Always appreciated

ChrisC :

What that means

ChrisC :

is that after you get the disk you can come back here and continue ask =ing me questions and I can help with any install problems

ChrisC :

Fair enough?

Customer:

Okay. Thanks.

ChrisC :

Great!

ChrisC :

Just let me know!

ChrisC :

And please remember to rate!

Customer:

I will, thanks.

ChrisC and other Microsoft Office Specialists are ready to help you