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NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 650
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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Hi there, I Cant start Outlook 2011 on my Mac. I just got

This answer was rated:

Hi there,

I Cant start Outlook 2011 on my Mac. I just got a large text file, starting with:


Process: Microsoft Outlook [12233]
Path: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier: com.microsoft.Outlook
Version: 14.0.0 (14.0.0)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [143]
User ID: 501

Date/Time: 2013-01-03 18:05:29.947 +0100
OS Version: Mac OS X 10.8.2 (12C3012)
Report Version: 10

Interval Since Last Report: 6985 sec
Crashes Since Last Report: 19
Per-App Interval Since Last Report: 22 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: AB9FF572-5C9A-CB47-58DE-B291E2EF5AFA

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

NewITZone :

Hi, Welcome to JustAnswer. This is Mahbub Shahin can assist you.
Please let me know when you will be ready?

Customer:

Hi Mahbub, here is Bo - im ready

NewITZone :

Ok.

NewITZone :

Did you completely uninstall and reinstall it?

Customer:

Yes I did :-)

NewITZone :

Ok.

NewITZone :

There is an alternative way.

NewITZone :

You have to uninstall it then log on to a new user account-->and reinstall it again.

Customer:

Ok - I'll try that

NewITZone :

To uninstall it completely follow this link http://support.microsoft.com/kb/2398768

NewITZone :

Are you still here?

NewITZone :

Please, only rate my answer when you are 100% satisfied. IF you feel to rate me as "Poor Service" or "Bad Service", please reply me via REPLY TO EXPERT button with the issue you have rather then rate me as "Poor Service" or "Bad Service",

I will not paid unless I get a rating of 3 to 5 Stars/Smiley Faces. If you think I have helped you with your problem, please give me a proper rating so that I can get paid for helping you.Bonus will be appreciable. Thank you

Customer:

Yes, im still here :-)

NewITZone :

Did you moved the Office 2011 Identities ?

NewITZone :

hello..

Customer:

Hold on a minute, Im working on two computers here :-)

NewITZone :

ok please take your time.

Customer:

I think it worked now :-) Thanks

NewITZone and 3 other Microsoft Office Specialists are ready to help you

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