Hi, Welcome to JustAnswer. This is Mahbub Shahin can assist you.Please let me know when you will be ready?
Hi Mahbub, here is Bo - im ready
Did you completely uninstall and reinstall it?
Yes I did :-)
There is an alternative way.
You have to uninstall it then log on to a new user account-->and reinstall it again.
Ok - I'll try that
To uninstall it completely follow this link http://support.microsoft.com/kb/2398768
Are you still here?
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Yes, im still here :-)
Did you moved the Office 2011 Identities ?
Hold on a minute, Im working on two computers here :-)
ok please take your time.
I think it worked now :-) Thanks