and welcome to Justanswer.com
Do you use Office 2007 or 2010 version?
when i first opens it looks ok, but when I go to Print Preview it auto changes to label format. I cannot print out.
Hold on just a second
When you open Print Preview
click on Page Setup icon
there change paper size to Letter
and click OK
i first get an error that says the margins don't fit, I went to Page Setup, but there is no option for Letter on the paper size dropdown.
Which options do you have in Paper Size?
the only options are labels, file labels, etc. no Letter sizae
Ok. Can you open Control panel -> Devices and Printers
no letter size at all.
there in the printer and Faxes list let me know which printers do you have and which one is set as default (will have green checkmark)
ooo, that could be it. I have it set for a brother label maker.
I'll change it and check it.
that was it! thanks .. didn't even think about the printer. thanks!
it was worth it because I was pulling my hair out.
I am glad that we solved it.
Not a problem. Thank you very much for using JustAnswer.com
do i need to do anything else?
Let me know if you need anything else and please don't forget to leave a positive rating. Happy New Year and have a great day
No, just leave the original printer as default