How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask nalosin Your Own Question

nalosin
nalosin, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 1578
Experience:  7+ years in troubleshooting and supporting computers, networks, mobile phones and other electronic devices.
31004542
Type Your Microsoft Office Question Here...
nalosin is online now
A new question is answered every 9 seconds

I dont know how this happened and I cannot figure out how

This answer was rated:

I don't know how this happened and I cannot figure out how to fix. Every Excel document I open will now automatically change to a label format. I've looked at the Page Layout and 8.5 x 11 is not even an option. How do I get out of this nightmare. Thanks! Deb

nalosin :

Hello

nalosin :

and welcome to Justanswer.com

nalosin :

Do you use Office 2007 or 2010 version?

Customer:

Office 2007

Customer:

when i first opens it looks ok, but when I go to Print Preview it auto changes to label format. I cannot print out.

nalosin :

Ok.

nalosin :

Hold on just a second

nalosin :

When you open Print Preview

nalosin :

click on Page Setup icon

nalosin :

there change paper size to Letter

nalosin :

and click OK

Customer:

i first get an error that says the margins don't fit, I went to Page Setup, but there is no option for Letter on the paper size dropdown.


 


 

nalosin :

Which options do you have in Paper Size?

Customer:

the only options are labels, file labels, etc. no Letter sizae

Customer:

none

nalosin :

Ok. Can you open Control panel -> Devices and Printers

Customer:

no letter size at all.

nalosin :

there in the printer and Faxes list let me know which printers do you have and which one is set as default (will have green checkmark)

Customer:

ooo, that could be it. I have it set for a brother label maker.


I'll change it and check it.


 

nalosin :

Ok.

Customer:

that was it! thanks .. didn't even think about the printer. thanks!

Customer:

it was worth it because I was pulling my hair out.

nalosin :

I am glad that we solved it.

nalosin :

Not a problem. Thank you very much for using JustAnswer.com

Customer:

do i need to do anything else?

nalosin :

Let me know if you need anything else and please don't forget to leave a positive rating. Happy New Year and have a great day

Customer:

will do

nalosin :

No, just leave the original printer as default

nalosin and 4 other Microsoft Office Specialists are ready to help you