All I can tell you is when the Windows 8 system starts to load I first fet PC Repair Automatic Repair couldn't repair your PC Two options shut down or Advanced Options I go to advanced options
If you have a warranty or the unit is less then a year old it's best to contact the manfacturer for a replacement/repair as they offer 75% off services.
Sorry to come bearing bad news, please don't shoot the messenger.
Glad I could be of assistance and God bless; Happy Holidays!
I was looking for a solution to my problem. All I got was recommendations to carry to other repair service centers.