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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 27300
Experience:  Ten years of computer hardware and software support; Windows 8 7 Vista XP; Microsoft Office, etc.
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I am trying to install my office 2007 software. I have had

Customer Question

I am trying to install my office 2007 software. I have had it forquite sometime, but never instlled it as 2003 was fine for me. During installation an error message comes up asking that I make certain I can access file D:/SKU111.CAB. I have no idea what this means, the installation will not proceed and shuts down. Can this be solved?
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 2 years ago.

Viet - MS Office Tech :

Hi, I will assist with this issue.

Viet - MS Office Tech :

Did you uninstall/remove the Microsoft Office 2003 version from Control panel before installing 2007 version?

Customer :

no

Viet - MS Office Tech :

Can you go to Control panel, and uninstall/remove microsoft office 2003 first, then restart the computer and install 2007?

Customer :

yes,and if that doesn't work - how do I get back to you

Viet - MS Office Tech :

You can get back to me any time via this web page.

Viet - MS Office Tech :

And/or check your email for message from JustAnswer later.

Viet - MS Office Tech :

Also, do you have office 2007 Home & student or Professional, etc.?

Customer :

will do that -

Viet - MS Office Tech :

OK. Also, do you have office 2007 Home & student or Professional, etc.?

Viet - MS Office Tech :

Please reply back, so I can provide you a link to download office, in case the office disk does not work,

Viet - MS Office Tech :

Thank you,

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Viet -MS Office Tech
Viet -MS Office Tech
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Ten years of computer hardware and software support; Windows 8 7 Vista XP; Microsoft Office, etc.