Hi, I will assist with this issue.
Do you have windows xp, vista, or 7? Do you have the Microsoft office product key (not windows product key, etc.)?
Did you do this first: click Start->All programs->Accessories->System Tools->System Restore and restore the computer to any date before this issue has occurred, and check?
If that does not work, go to Start, control panel, programs, programs and features (or add/remove programs), and uninstall the Microsoft office program, then restart the computer, then download and reinstall Microsoft office at http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspxand/or athttp://office.microsoft.com/en-us/products/redir/XT101865058.aspx
(If it does not let you download, then download and install Microsoft Office at the website http://tinyurl.com/2bjd32v)
Please try my suggestion when you are available, then reply. I will help more as needed. Thank you,
Thank you for your suggestions I will try them and see what happens
I have WIndows 7
Thank you for your reply .I tried restoring to an earlier date but that did not cure the problem I thenuninstalled the Microsoft Office program and reloaded from the disc supplied by Microsoft when I bought the program but that did not work I was still locked out of all Microsoft programes .The error messages says "Microsoft cannot verify the Licence for this product " The websites you suggested offerd to sell me the programs I have already bought Surely there must be away I can get back into my computer without buying new programs.?
Thursday, December 06, 2012 1:02 AM EST
Thank you for advice after several attempts I managed to uninstall the Office program and eventually i found the site which gave me a free download and have successfully reinstalled the Office program. Thank you.