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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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Customer Question

I have purchased microsoft office and activated correctly but am having trouble with Outlook. Our old email address [email protected] but POP3 is requesting a password XXXXX our provider. Help please? You cannot text me or send me an email so how do I get an answer in NZ

Submitted: 4 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 4 years ago.
Hi, I will assist with this issue,

What email is it, such as Hotmail, Yahoo, Gmail, AOL, etc.?
(For privacy purpose, please do not provide your full email address; please provide only the part after the character @, such as @hotmail.com, @yahoo.com, @gmail.com, etc.)

If you go to your email website, are you able to sign in your email account?

Thank you
Customer: replied 4 years ago.


I have managed to fix my problem without your help - please refund my deposit - thankyou

Expert:  Viet -MS Office Tech replied 4 years ago.
It's been more than a day, but I'm glad you got it work. I'm canceling this. If you need help with any other computer question/issue, please let us know any time. Thank you