Hello, my name is Matt, and I would like to assist you today. First I need to know what version of Outlook you are using. Then would you please send me firstname.lastname@example.org a small sample file with at least 3 lines of your spreadsheet so I can see the format your using to ensure it is correct. Once I have that I will test it, and fix what needs fixing then send it back. All you would have to do at that point is make your sheet like mine and your good to go.
that would be wonderful. 'm using Outlook 2010, but the Excel spreadsheet I'm using was probably created in an older version of the program. I'll attach a portion of it to a separate email so that you can see it.
Okay, I will get it and let you know.
I got it, and see what the problem is. I will get it formatted and sent back to you within 30 minutes okay?
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