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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 25423
Experience:  Ten years of computer hardware and software support; Windows 8 7 Vista XP; Microsoft Office, etc.
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I can not use Microsoft word on my laptop anymore with knowing

Resolved Question:

I can not use Microsoft word on my laptop anymore with knowing the 25-character product key for setup. Where do i find this 25-character product key?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 1 year ago.

Hi,

Is it Office 2003, 2007 or 2010, etc.?

How long have you been using Microsoft Office on this computer?

Did you purchase Microsoft Office software previously? Did you purchase online or in-store?

Thank you,

Customer: replied 1 year ago.

It is Office 2007, I have been using it for under 2 years now. I did not purchase any other software, it was already installed when the laptop was purchased.

Expert:  Viet -MS Office Tech replied 1 year ago.
So somehow now it is asking for the product key.

Do you have any record of purchasing the computer/office?

Can you check:
http://office.microsoft.com/en-us/outlook-help/enter-the-product-key-for-your-2007-office-system-program-HA010176931.aspx#BM2

Thank you
Customer: replied 1 year ago.

I did not purchase the laptop, it was purchased by my parents in Dec. of 2010. I can possibly find the records of the purchase. If I can not, how much would it be to obtain a new product key?


 

Expert:  Viet -MS Office Tech replied 1 year ago.
There is no more office 2007, but you can get office 2010; please see http://office.microsoft.com/en-us/try/

Or if you'd like to, I can provide you an alternate and free Office program you can use.
Thank you
Customer: replied 1 year ago.

Can the alternate program be attached to e-mails? I send essays through e-mail to my college instructors a lot. And thhank you for all the information you have given to this point.

Expert:  Viet -MS Office Tech replied 1 year ago.
You're welcome. Yes, of course, you can always attach office documents to email. You can go to Control Panel, and uninstall the Microsoft Office program.

, then download and install the Open Office program at http://www.openoffice.org/ and check.

Please let me know the result later. Thank you
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 25423
Experience: Ten years of computer hardware and software support; Windows 8 7 Vista XP; Microsoft Office, etc.
Viet -MS Office Tech and 2 other Microsoft Office Specialists are ready to help you

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