Office Home & Business 2010 Question; My Outlook 2010 quit working after someone erased a file that I was unable to retrieve asI had a complete break down including my backup for that period.. I am 72 years old and just recently found I have Serious Lung cancer and was trying to get everything cleaned up so my wife can run the PC on her own. My problem is"cannot open your default email folders the files "c:\users\William McKinley\AppData\Local\Microsoft\Outlook\william_mckinley_msn.ost" cannot be found. How can I enter this file to get Outlook to again work I have been using it since 197___and have never had a problem like this before. UseXXX@XXXXXX.XXX until this email is repaired.
I have tried all the sim[le look at things sucvh as old backups that I can no longer get to work etc. Sorry to allow you the last path.
My only restore date is 11/1/2012 I have installed thre new HDD and didn't retain any old file sources, I said I did some stupid things. The files are on a parallel server on Microsoft live and another on Microsoft Hotmail (MSN), I use OUTLOOK as does my WIFE and I want to get these restored to my PC how can we get the file back into my software?
I will give you a wonderful rating if we can get this fixed before to night.
When we have this working I will give tyou the top rating, not until we have a result, that is how I learned business. I was unable to get Out Look to open using your last suggestion using cammand line. I have tried what you suggested and have a list of files that downloaded. cannot tell that any are .ost files, it is not being shown on the file name. What next step do you want me to try?
Please advise how I connect with you if we become disconnected . I still am not connected part of the problem is I am unable to get Outlook to open as it will not with out the missing file being in the body of things. Now you have the rating and I am taking you at face value something I rarely do that you will see this to an end.
This may work if you are willing to loose all the old files attached to the old profile. I was not willing to do this. I kept thinking abount this and the restore, I did not have any more recent HDD than those we tried. However, in my junk pile I had some rather current HDD with Windows XP systems. While looking in the junk pile I found a SATA to IDE and reverse addapter.
I figured the MSN installation still would be valid on these drives so early this morning I am switching out drives and jury rigging my old IDE drives to run on mySATA system. Walla ********* when I ran restore from there to here that file came over, which it would not do on any of three systems I had tried. Problem no files would come over and I thought I was lost, tried everything and still they would not move any files. I disconnected from IDE rebootedinto a steral Outlook enviroment. I started sending email through the system to friends family and such and asked the to return them. About1 hour ago they started coming in and then the MSN server started downloading as of now it appears I will recover everything,.
Man you tried and I am pissed that I contacted you had I just stuck it out I would have come to this conclusion which is the only way short of being about to insert that address into MSN proprietary langauge files.. Thanks for your imput now you will know what you have to do if there is ever a next time. Bill