Thank you for writing back.
The cause for this could be your Word Plugins. They are turned off when you are in Safe Mode. That could have helped resolve the issue since opening Word in normal mode could have left the faulty addons or plugins off.
First, I suggest that you do the following cleanup procedures to ensure that your computer is optimized and clean. Cleanup with CCleaner NOTE: If you are using a program named Roboform, please do not proceed with CCleaner cleanup. Roboform Data will be removed by CCleaner.
Please download the FREE version of CCleaner from this link: Download FREE CCleaner Here
or this link http://www.piriform.com/ccleaner/download/standard
After you download the free tool, install it and run the scans and tests. By default, it runs CLEANER
to cleanup from all system mess which includes all unwanted files, temporary files, temporary internet files, orphaned files and more. Make sure that all this mess that the Cleaner program has detected is removed. This will free up some space in your hard drive while speeding up your system as well.
Next, run REGISTRY
Cleaner and fix the found problems. Run this REGISTRY
cleaner several times and fix the issues until no issues will be found.
In order to run the Registry cleanup mode, open CCleaner, then look at the left panel of the CCleaner window. Locate and click the Registry link there and that should give you the Registry cleanup mode. Then click on the Scan for issues button. When the scan reached 100%, click FIX issues to remove the errors from your system. Then click the Scan for issues again then FIX whenever issues are still found. When no issues are found, close CCleaner.
After the cleanup, your system shall be clean, optimized and registry error free.
Now, if the problem happens again, and opening Word in Safe Mode then back to Normal mode won't help, please check your MS Word Options and disable or turn off some of the plugins, one at a time until you can see which plugin is causing Word to crash. When you derive such conclusion, you can then leave ALL other plugins or addons enabled, and disable ONLY the one that causes the problem.
Here are the sptes by Microsoft to disable plgins or addins:
- Click the Microsoft Office Button , click Word Options, and then click Add-Ins.
- View the add-ins and application extensions that are categorized as follows:
- Active Application Add-ins Lists the extensions that are registered and currently running in your Office program.
- Inactive Application Add-ins Lists the add-ins that are present on your computer but are not currently loaded. For example, smart tags or XML Schemas are active only when the document that references them is open. Another example is the COM add-ins that are listed in the COM Add-ins dialog box. If the check box for a COM add-in is selected, the add-in is active. If the check box for a COM add-in is cleared, the add-in is inactive. To learn how to open the COM Add-in dialog box, see the section called Turn off or manage the installed add-ins.
- Document Related Add-ins Lists template files that are referenced by currently open documents.
- Disabled Application Add-ins Lists add-ins that were automatically disabled because they are causing Office programs to crash.
Detailed procedures are also found here:http://www.office-tutorials.com/disable-add-ins-in-word-2010/
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