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Jason
Jason, Computer Technician
Category: Microsoft Office
Satisfied Customers: 10516
Experience:  Over 10 years work experience.
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Can you provide me with technical assistance to reset my inbound

Resolved Question:

Can you provide me with technical assistance to reset my inbound and outbound email settings for MS Outlook email?

I receive constant pop-up messages to "Enter Network Password" and use a Vista OS and a Net Gear wireless modem.

Please advise at your earliest convenence. Thanks
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Jason replied 1 year ago.

Jason :

Greetings,

Thank you for your question and time today.

My name is Jason and I will be the expert working with you today to help resolve your problem.


Who is your e-mail provider (Yahoo, Gmail, AOL, etc)?
-- When you type the full address on this site, it is blocked.
-- What comes after the @ sign?



Customer:

Yahoo


Yes


@bellsouth.net

Jason :



Thank you for the update.


 

Jason :

Here is the information that you asked for.

Incoming (POP): pop.att.yahoo.com
Outgoing (SMTP): smtp.att.yahoo.com (requires authentication)
Incoming mail server type: POP3
Incoming/Outgoing User Name: Full AT&T email address, including domain (e.g.XXX@XXXXXX.XXX)
Incoming mail port #: 995, secure connection (SSL) checked
Outgoing mail port # XXXXX secure connection (SSL) checked

Jason :


Please, do not forget to click the Happy face on the bottom of this page and click Submit, if you are satisfied.


Please, bookmark the following page if you ever want to work with me directly. Any new questions posted at the following page will be sent directly to me: http://www.justanswer.com/computer/expert-computertechmaster/

Thank you,
- Jason


 

Customer:

FYI -- I believe I tried these same settings with finding a fix.....

Jason :

Okay.


 

Jason :

If you have problems, may I remote in and fix this for you?


 

Customer:

Yes

Jason :

Thank you.


 

Customer:

Should I go ahead and try changing the settings?

Jason :

Actually, I will just help.


 

Jason :



Thank you.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=27ff92e2-ef52-4efa-aaad-a1ef313c1d56&SUPPORT=NET


Expert:  Jason replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

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If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Jason replied 1 year ago.

Please, do not forget to click the Happy face on the bottom of this page and click Submit, if you are satisfied.


Please, bookmark the following page if you ever want to work with me directly. Any new questions posted at the following page will be sent directly to me: http://www.justanswer.com/computer/expert-computertechmaster/

Thank you,
- Jason


Jason, Computer Technician
Category: Microsoft Office
Satisfied Customers: 10516
Experience: Over 10 years work experience.
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