How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 15822
Experience:  Over 10 years work experience.
30759776
Type Your Microsoft Office Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

Can you provide me with technical assistance to reset my inbound

This answer was rated:

Can you provide me with technical assistance to reset my inbound and outbound email settings for MS Outlook email?

I receive constant pop-up messages to "Enter Network Password" and use a Vista OS and a Net Gear wireless modem.

Please advise at your earliest convenence. Thanks

Jason :

Greetings,

Thank you for your question and time today.

My name is Jason and I will be the expert working with you today to help resolve your problem.


Who is your e-mail provider (Yahoo, Gmail, AOL, etc)?
-- When you type the full address on this site, it is blocked.
-- What comes after the @ sign?



Customer:

Yahoo


Yes


@bellsouth.net

Jason :



Thank you for the update.


 

Jason :

Here is the information that you asked for.

Incoming (POP): pop.att.yahoo.com
Outgoing (SMTP): smtp.att.yahoo.com (requires authentication)
Incoming mail server type: POP3
Incoming/Outgoing User Name: Full AT&T email address, including domain ([email protected])
Incoming mail port #: 995, secure connection (SSL) checked
Outgoing mail port # XXXXX secure connection (SSL) checked

Jason :


Please, do not forget to click the Happy face on the bottom of this page and click Submit, if you are satisfied.


Please, bookmark the following page if you ever want to work with me directly. Any new questions posted at the following page will be sent directly to me: http://www.justanswer.com/computer/expert-computertechmaster/

Thank you,
- Jason


 

Customer:

FYI -- I believe I tried these same settings with finding a fix.....

Jason :

Okay.


 

Jason :

If you have problems, may I remote in and fix this for you?


 

Customer:

Yes

Jason :

Thank you.


 

Customer:

Should I go ahead and try changing the settings?

Jason :

Actually, I will just help.


 

Jason :



Thank you.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=27ff92e2-ef52-4efa-aaad-a1ef313c1d56&SUPPORT=NET



Please, do not forget to click the Happy face on the bottom of this page and click Submit, if you are satisfied.


Please, bookmark the following page if you ever want to work with me directly. Any new questions posted at the following page will be sent directly to me: http://www.justanswer.com/computer/expert-computertechmaster/

Thank you,
- Jason


Jason Jones and 5 other Microsoft Office Specialists are ready to help you

Related Microsoft Office Questions