Hi, I'll be happy to help with this issue
are the mails setup on an Exchange Server system?
If so, then the mailbox could just be shared between all 8 staff members who can access it when they are working
this will mean there aren't multiple copies of the e-mail forwarded to each recipient
Let me know when convenient and I can go into more detail
Yes its an exchange server. How do I set this up?
do you know what version of Exchange is being used?
to add it to an Outlook 2010 client you can do the following
but that will depend on how the mailbox is setup in the Exchange system
Let me know
Thnaks that worked a treat